Customer Reviews
Find out what other local residents are saying about Bluegrass Cleaning Company. These reviews are pulled in real time from popular websites such as Facebook, Google, and Yelp Reviews.
Tiffany Yarbrough
14:52 02 Aug 21
Joanie Barrowman
14:18 31 Jul 21
The service technicians did a very professional job. I am very pleased. I will definitely use their services again.
Steve Bartlett
20:48 29 Jul 21
Jessica Kennedy
13:54 27 Jul 21
Good communication. Carpets looked great and were soft after vacuuming. However, I did notice they did not move any furniture to clean under.
Bonnie Kramer
22:16 24 Jul 21
Very friendly and explained the process in detail. We are very pleased and I have given their information to others.
Stephanie Frost
20:44 21 Jul 21
Kelly Presley
14:56 17 Jul 21
Kathy G.
12:19 06 Jul 21
Kevin and his technician did a superb job. I called on Friday and they were able to come on Monday. They were on time and were very knowledgeable. I highly...
Polly Marquette
16:44 01 Jul 21
I was impressed by and grateful to the team that came to my mom’s home. The girls were honest and explained thoughtfully about the deep pet stains that had occurred across a couple of years. They did amazingly, quick and efficient work. We had a nice conversation and I enjoyed meeting both.
Pam Stewart
12:22 29 Jun 21
Marcia Harp
16:38 27 Jun 21
Carol Bertram
13:40 22 Jun 21
carla c
19:37 15 Jun 21
Excellent service - our area rug looks amazing!
mjfayhollis
14:27 15 Jun 21
Bluegrass Cleaning Co. was efficient, timely, and did a thorough job cleaning our carpets and hardwood areas at the Center. I would highly recommend them.
Roy B
15:29 08 Jun 21
This is a local specialty business with the capacity to do so much more than simply cleaning carpets and furniture. Their ability to identify the fabric, the cause of the stain(s), and the treatment options was unparalleled. For us, suede was the fabric on our upholstery (which NO other company would even consider cleaning), and they did the least invasive treatment first that worked. They also gave us the option to progress to the next level of treatment if we were not satisfied- but it worked out great. Kind, prompt, passionate, and most importantly proud of their work, that really stand behind their businesses. Highly recommended.
Nicole Cropper
18:11 29 May 21
I have used Kevin and his staff for both carpet and upholstery cleaning services. They are efficient, budget friendly, and do an excellent job. My sectional and chair look brand new and I couldn’t be happier! I will always use Bluegrass Carpet Cleaning Services!!
Brian Jones
14:24 22 May 21
Abby Piper
12:35 16 May 21
Kevin and Ashley did an amazing and thorough job cleaning my carpet that was covered with stains from my kids. They were incredibly professional and the communication was excellent. My carpet looks great and they even left me with a free carpet cleaning solution to use for future issues. I highly recommend using this family owned business.
Jessica Jay
14:27 14 May 21
Very satisfied! Great customer service! My carpets looks and smell so clean now.
Ann Vezina
14:47 11 May 21
Jennifer Miller
14:28 23 Apr 21
Adam Witt
14:15 15 Apr 21
These guys were great, the final quote came out below what the original estimate was and they were in and out very quickly. Will definitely use again!
Doug Rogers
14:16 03 Apr 21
Always a pleasure to deal with Kevin and his people
jeremie leckron
15:19 12 Mar 21
They were very professional and did excellent work.
Bob Yarem
18:07 06 Mar 21
Can’t believe I found this group on a Thursday and they showed up on a Friday afternoon, on time, and got the carpets looking perfect! Very knowledgeable and honest about the assessment. Didn’t try to overall and didn’t leave a mess everywhere in the rest of the house. Highly recommended for regular cleaning and stain/pet odor removal!!
Bob Y.
17:56 06 Mar 21
Can't believe I found this group on a Thursday and they showed up on a Friday afternoon, on time, and got the carpets looking perfect! Very knowledgeable...
Alice Lawson
16:45 24 Feb 21
Prompt and very efficient. Took extra care on a couple of areas that neede special attention. This is not my first time using this company and won’t be my last.
Abby Cunningham
15:24 19 Feb 21
charlie hannan
17:53 06 Feb 21
We received excellent carpet cleaning service and grout cleaning from Bluegrass Cleaning Service. The technician, William, was professional and efficient.
susan johnson
15:15 06 Feb 21
Ryan May
15:23 04 Feb 21
Sarah Taylor
03:40 02 Jan 21
Allyson Shelton
18:43 19 Dec 20
Jane Doe
20:19 04 Dec 20
I had a lot of stains on my carpets!!!! We rent the house so there were previous stains that came up after we moved in. Thanks to the professionals that came and did their job its super clean. I have quite a big carpeted areas in my house and after calculation it was way overly budget but thanks to the manager we made it work and I was able to pick out certain square footage in a room to save more because hald of the room did not need cleaning. Thank you very much.
medic6866
20:23 29 Nov 20
Great company and an owner who understands customer service. Was helpful and attentive to my expectations and under budget for what I had experienced with other companies in the past. Kevin is great.
Vikki Preece
05:39 21 Nov 20
Bryan Wallace
15:21 11 Nov 20
John Smith
16:19 08 Nov 20
Kristi R.
07:28 04 Nov 20
Zheal and Ashley cleaned our carpet, stairs, 2 chairs, and an ottoman. It's the day after the cleaning and I'm more happy today than yesterday. Everything...
Stephanie
19:24 28 Oct 20
Bluegrass Cleaning Company went above and beyond to make sure our carpet was spotless. I’m very happy with the results. They are extremely professional, don’t hesitate to give them a call.
Christina Hager
12:55 23 Oct 20
They did a great job and were very prompt and professional.
Mary Mullins
14:24 18 Oct 20
Easy to work with & professional. We were still unpacking and moving furniture in when they arrived & they just worked around the chaos with no problem. Also great with my 4 year old nephew who was running around & asking all kinds of questions. Will definitely use again the next time.
Samuel Tolliver
18:07 08 Oct 20
Great experience with Bluegrass Cleaning Company. On time, thorough, nice people. Removed some pesky animal stains and odors a national company could not get out with multiple visits. Would definitely recommend calling them for carpet cleaning!
Barbara Ferguson
14:43 05 Oct 20
Carrie Cottew
12:39 03 Oct 20
Kevin is the most knowledgeable cleaning service I have ever worked with. He gave me excellent advice on how to focus my budget to only the necessary areas and was also generous in sharing knowledge on how I can continue to extend the life of my carpets myself.
Ralph Burgess
14:10 02 Oct 20
Professional company that service you with expertise and quality work and responsiveness!
SUN SHINE
12:54 02 Oct 20
This company was very responsive when I reached out to them to get a quote. I was able to get an appointment quickly. They texted me when they were on the way and they did show up in the time slot that they gave me when I scheduled my appointment. The two technicians were very professional and very polite. They asked questions, and got straight to work and didn't stop until they finished. I was very impressed. I will recommend them to family and friends.
Jerilyn Ehrlich
19:58 01 Oct 20
Kevin and Maya did an outstanding job cleaning carpets, area rugs and upholstery for us. Although my couch is 17 years old, Kevin made it look fresh and clean. He does great work and I highly recommend him.
Dave P.
07:30 01 Oct 20
We had three floors of carpeting cleaned and they did an outstanding job. The carpet looks brand new again. I was most impressed with their attention to...
Caitlyn Gunther
15:28 29 Sep 20
After my dog had an accident on our area rug, I called Bluegrass Cleaning Company. I left a voicemail but received a call back in less than 5 minutes. He asked me about the dimensions and material of my rug, then told me it would not be worth it to bring it in because the cleaning needed would be too intensive and not economical for the age/condition of the rug. However, he did walk me through an at home cleaning procedure that should work and said if I have any issues to call and he can walk me through it again. This company is professional, responds quickly, and is eager to help. I appreciated their honesty and help. I did not use this company this time but definitely will if needed in the future!
Robyn Brookins
14:54 27 Sep 20
Family business and was very prompt and professional and did an excellent job cleaning stains in my mattress. I didn't feel embarrassed about the stains as Kevin made it seem so normal.
Johanna Burgess
01:35 22 Sep 20
Very pleased with the thorough service....my carpet looks great!!!
Pilar Evans
14:44 15 Sep 20
Kristin Rancourt
12:57 04 Sep 20
Kaitlin W. Clay
21:56 29 Aug 20
Kevin went above and beyond to help me clean an antique rug I bought online. It was very dirty, had significant moth damage and needed the ends repaired. Kevin cleaned the rug to perfection, and kept me up-to-date by sending progress pictures. He then took the rug to Dana Kelly, a local repair professional. Dana not only fixed the ends, but felt it necessary for the rug to be cleaned further so they sent it to someone in Memphis, who conducted an extensive deep clean. Kevin topped-off the experience by offering I only pay for the repairs and not his own cleaning, seeing as though it was cleaned further by someone else. The rug now is soft, vibrant and has been brought back to life. I will only trust Kevin to clean my rugs in the future!
Lynda Kissell
12:16 25 Aug 20
I would recommend this company. They were on time, very professional and performed an excellent service.
Martha Blackburn
12:04 18 Aug 20
Very friendly, informative, precise, on time and efficient! Thank you! Absolutely RECOMMEND this awesome husband and wife team!
James B.
08:40 18 Aug 20
We bought a big, nice couch on market place for my daughters first apartment and wanted it professionally cleaned and sanitized. Bluegrass was the first...
Lee Wagers
14:07 14 Aug 20
They are professional, did an excellent job at the quoted cost and were friendly and efficient. Hire them.
Sydney Tobergte
12:03 05 Aug 20
terry satterly
17:29 27 Jul 20
Bluegrass Cleaning Company was GREAT! They set the appointment up for the same week I called. The carpet looks great. I highly recommend Bluegrass.
Caleb Croney
15:45 26 Jul 20
Hillary R.
08:24 25 Jul 20
They did an amazing job cleaning an old and very dirty couch. Very impressed and would recommend.
DJXAVIERMUSIC
18:31 22 Jul 20
They did an amazing job and were sooooooooooo helpful. They came on time, gave exactly what was expected plus more, and got my house together right before my son's birthday party. Talking about LIFE SAVERS, they did a simply outstanding job and will definitely be using them in the future!!!!!!!!!!
Anne Helmers
14:48 19 Jul 20
Pam Martinolich
20:21 17 Jul 20
Just had our third carpet cleaning from Bluegrass Cleaning Company and for the third time I have to give them a five-star review. I appreciated the texted reminders and how efficiently they worked once they were in the house. Their cleaning products never leave the house with any strong odors and they make sure you don't have any questions before they leave the house. I highly recommend this excellent company.
Cathy May
14:06 16 Jul 20
David Bradshaw
13:11 15 Jul 20
John Hopkins
16:02 12 Jul 20
They love what they do, house was absolutely clean and fresh... thanks a lot
Roshan H.
04:42 07 Jul 20
Best service ever. They were able to walk me through the process and educate me about care based on type of material.
Sarah Babb
13:37 04 Jul 20
Kevin and his wife did an excellent job in my home. They were thorough and worked efficiently. Almost my entire home was completed in less than 3 hours. The carpets look great afterward! I would definitely recommend their services. I will be calling them again!
Joanne K.
14:09 30 Jun 20
This is the second time I've used this service to clean area rugs and upholstered furniture. They do a spectacular job, are timely, and courteous. Would I...
Maya Ivers
15:59 18 Jun 20
I love working with Bluegrass Cleaning Company! This local business cares deeply about our community, and providing the best services using pet and family-safe, environmentally friendly products. When the priorities of a company are to first and foremost ensure that the employees and customers are completely satisfied with their practices, it follows that the entire process is going to be a 5-star experience.
E H
14:15 11 Apr 20
This was the second time I have requested service from Bluegrass Cleaning. Kevin is professional and is not pushy with add on services, but simply explains them and allows you to choose. We did add Scotch Guard and he told us exactly how to get a spill off the furniture if it happens. Furniture looks like new. Would completely recommend Bluegrass Cleaning.
molly colebrook
11:35 01 Apr 20
Ginger Fraser
14:09 20 Mar 20
Kevin and Maya did an excellent job and I highly recommend them. They kept me updated on when they would be arriving, did a very good job cleaning my upholstered furniture and area rugs, and Maya made my carpet stairs look like new!!
Jeana Pillion
14:36 27 Feb 20
Kevin, did a fantastic job! He successfully removed alcohol, projectile vomit and ashes from the light tan colored carpet in one of our short-term rentals. I'm so happy. In addition, it product he used is quick drying. Life saver for us.
Annie E.
06:52 28 Dec 19
Great job and really made sure it was done right! Took care of my parents basement that our family dog had #1 all over, looked so amazing afterwards like...
Fareed Khan
20:37 02 Dec 19
Kevin & Maya did a fantastic job giving new life to 14 dingy dining chairs, 2 sofas, and 2 rugs!! Their prices are very reasonable as well. They brought a bunch of equipment, related chemicals, and worked fast! I am very pleased with the results, and will reach out to them again when I need work done. Very nice folks; you should definitely give them a try.
David Powell
19:50 07 Nov 19
Kevin keeps you informed on his arrival it good, but the work he does when he arrives it outstanding.
Stephanie E
14:40 28 Sep 19
Kevin did a great job cleaning my couch and love seat. Bluegrass Cleaning Company is who I call when I need my floors, carpets or furniture cleaned. They have always done a great job.
joy massey
11:34 28 Sep 19
Professional, dependable and punctual! Will definitely use this company again!
Zaen Sardar
21:08 20 Jul 19
Excellent work, great price, and very friendly!
Scott Gayton Liter
16:01 21 Dec 18
William was very professional, informative, and helpful. We wound up needing a different cleaning technique since our carpets were in such bad condition. He helped us find the right people to do the job. 5 stars for ethics and integrity.
Tarandeep Woo
16:07 16 Dec 18
Bluegrass Cleaning Company is an excellent choice for making your carpets fresh and clean! We scheduled them to come on a Saturday so the carpets in our home could be cleaned before we moved in. William showed up on time for the walkthrough, provided an estimate, and started cleaning within half hour. At first, I was nervous that he was there by himself but since we didn't have any furniture to move, William was still able to get the job done as scheduled. Our carpets look great! We will definitely call on Bluegrass Cleaning Company and William for our future carpet cleaning needs!
D Boyd
15:42 27 Nov 18
Completely satisfied with the job done by Bluegrass Cleaning. I couldn't believe how great the stairs looked. My wife indicated that they almost looked new. The carpet looked great and dried quickly. I'll definitely be a repeat customer and highly recommend Bluegrass Cleaning. Quality work at an affordable price.
Lori Nguyen
16:56 04 Nov 18
William did a great job with my carpet and couch. He kept me posted as to what he was doing, approximately how long the drying process would be, and what to do after the drying process. He was very personable and friendly. Thank you, William!
Justin Settles
15:18 01 Nov 18
They worked hard to do the right thing. I would recommend them to anyone who has pets. They genuinely care about taking care of the customer
Lynn and Nancy Wiseman
01:34 01 Oct 18
Great job...very pleased!
Jenny McIlrath
23:53 29 Sep 18
great company. Carpets and couch came out looking brand new! Best in the business
Robert Douglas
19:09 31 Aug 18
First class company that does whats promised. Highly recommend them .
Lizzy Earnest
15:20 30 Aug 18
William came out to clean our carpets. Our 3 carpets that he did seriously look and smell AMAZING! Before he came my dogs had went on a peeing spree and the smell was awful. But now our carpets are basically brand new!! Would recommend and will be using William again!! Thank y’all so much! Couldn’t be happier with our carpets!
JT Whalen
01:27 24 Aug 18
Briefly worked with the company. The owner Kevin knows the trade like the back of his hand. Good man who puts out quality work. Highly recommend.
Mary Lawson
20:39 22 Jul 18
This company is awesome. They do great work. They are incredibly responsive, professional, and truly interested in giving you a great service at a competitive price. They will be my go-to company for carpet cleaning.
Marcia Harp
01:56 26 Jun 18
This is the third year in a row that I've used Bluegrass Cleaning Co. for my carpets, and I have been thoroughly pleased every time. The low moisture system that they use dries much faster than the steam cleaning method, and the carpets seem to stay clean longer....no problem with the same stains popping back up later. I like the fact that this is a locally owned business, and Kevin really goes above and beyond to make sure you are satisfied! I have tried using one of the national chains (you know who I mean). They spend half their time trying to convince you that you need some additional service. You won't get that with this company. Very highly recommended!!
Diana Clark
23:55 16 Jun 18
James Carr
13:29 13 Jun 18
Bluegrass Cleaning Company offers great cleaning services as well as top notch customer service! I had the carpets cleaned throughout a new home, as well as a property I just sold. Timely updates were given about when the crew would arrive and everyone I had the pleasure of meeting was very polite and passionate about offering the best quality cleaning. They were informative about the cleaning process and up front with any concerns. I definitely suggest calling Bluegrass Cleaning Company to anyone considering having their flooring and/or upholstery cleaned, you won't be disappointed!
Rena Wiseman
12:17 01 Jun 18
Kevin did a great job cleaning our hardwood floors. When it turned out that the initial cleaning did not remove all the old floor polish, Kevin returned 2 additional days to re-clean the floors. And, as our floors soaked up the poly coating, he had to order more coating. The end result is that we have clean floors that we love. Kevin also gave us a kit of the proper cleaning product to use in the future.I strongly recommend Kevin and Bluegrass and plan to use his services in the future for carpet cleaning.
Elizabeth Williams
14:05 31 May 18
Bluegrass Cleaning personnel were polite and efficient. We would recommend this service to anyone!
m o t h m o m
14:06 22 May 18
Had a tempur pedic mattress cleaned after years of stains and a recent doggo pee and it looks heckin brand new and smells wonderful. Kevin was fast and efficient at a very reasonable price. 10/10.
Pallie Savoie
12:00 26 Apr 18
Kevin was super professional, explained the options very clearly and finished in a timely manner. We definitely plan on using Bluegrass Cleaning Company in the future.
jacquie downard
12:17 18 Mar 18
I'd recommend Bluegrass over and over! Top notch service all the way around. Very pleased, my rugs turned out beautifully! As particular as I am, they exceeded expectation!
Elizabeth Headley
16:34 15 Mar 18
Excellent service and excellent results! This was a completely different cleaning service than I've experienced with some of the National brand carpet cleaners. Jeff and Shawna did a extremely through job and I never had a doubt about their trustworthiness. I highly recommend Bluegrass Cleaning Company for your carpet and upholstery cleaning needs.
Mary McFadden
15:17 11 Mar 18
I have used Bluegrass several times now and every time Kevin and crew are amazing! This time I got the pleasure of being the first client to have their new machine clean my carpet. WOW! That machine is awesome! I have 3 large breed, long hair dogs and 16 year old carpets and this machine did outstanding! I will continue to use Bluegrass and recommend them to everyone I know!
Quinathan
16:43 24 Jan 18
Great job. Personable and accommodating.
Shelley Theise
12:07 17 Jan 18
Bluegrass cleaning is a perfect example of 'As good as it can get '. Communication, accommodation, information, service, results- this company is THE BEST ! If they were a provider of cable tv services-well, then life would be perfect!4 ORANGE SILK (weren't scotch guarded by manufacturer 😩) chairs came home to my dining room table this week. Wow! Bluegrass cleaning company is superb. Period. They have no competition and I only write reviews when I am a raving fan!
Amira Zohary
21:10 07 Jan 18
Celia Banks
20:15 18 Dec 17
I had a wonderful experience with Bluegrass Cleaning Company. I hired them to clean a piece of furniture and clean a rug off the premises. The two staff members that came to my home to retrieve the rug and to clean the chair were experienced, helpful, and courteous. They did such a thorough job and my furniture looks amazing. I look forward to using their services again.
Selekta P.
12:45 14 Sep 17
I had the privilege of contacting the owner Kevin for a quote on carpet cleaning services.He was very helpful and thorough with wanting to know what I...
Y S.
08:41 10 Aug 17
The nicest people! They did a fantastic job on my carpets. I will definitely have this service again. I spent more than I expected, but it was worth every...