Professional, friendly service! Kevin gave an honest appraisal as to what I could expect. Great job on my ivory sofa...it looks so much brighter! Highly recommend and will use again, as needed.
18:07 06 Mar 21
Can’t believe I found this group on a Thursday and they showed up on a Friday afternoon, on time, and got the carpets looking perfect! Very knowledgeable and honest about the assessment. Didn’t try to overall and didn’t leave a mess everywhere in the rest of the house. Highly recommended for regular cleaning and stain/pet odor removal!!
Can't believe I found this group on a Thursday and they showed up on a Friday afternoon, on time, and got the carpets looking perfect! Very knowledgeable...
16:45 24 Feb 21
Prompt and very efficient. Took extra care on a couple of areas that neede special attention. This is not my first time using this company and won’t be my last.
15:24 19 Feb 21
17:53 06 Feb 21
We received excellent carpet cleaning service and grout cleaning from Bluegrass Cleaning Service. The technician, William, was professional and efficient.
15:15 06 Feb 21
15:23 04 Feb 21
03:40 02 Jan 21
18:43 19 Dec 20
20:19 04 Dec 20
I had a lot of stains on my carpets!!!! We rent the house so there were previous stains that came up after we moved in. Thanks to the professionals that came and did their job its super clean. I have quite a big carpeted areas in my house and after calculation it was way overly budget but thanks to the manager we made it work and I was able to pick out certain square footage in a room to save more because hald of the room did not need cleaning. Thank you very much.
20:23 29 Nov 20
Great company and an owner who understands customer service. Was helpful and attentive to my expectations and under budget for what I had experienced with other companies in the past. Kevin is great.
They sent me several messages and calls leading up to their arrival. They were very friendly, efficient and moreover knew what they were doing with excellent results! Even a ‘Thank You’ text the next day!
14:24 18 Oct 20
Easy to work with & professional. We were still unpacking and moving furniture in when they arrived & they just worked around the chaos with no problem. Also great with my 4 year old nephew who was running around & asking all kinds of questions. Will definitely use again the next time.
Great experience with Bluegrass Cleaning Company. On time, thorough, nice people. Removed some pesky animal stains and odors a national company could not get out with multiple visits. Would definitely recommend calling them for carpet cleaning!
(This job was for our daughter and son-in-law, Jennifer and Eric McClanahan). Kevin and his team at Bluegrass Cleaning were amazing and professional from the moment we contacted them for an estimate to the completion of the job just a few days later. They confirmed all of the details in a timely manner and the carpets, well, all I can say is I can’t believe how they removed some really bad stains! The end result was carpeting that is several years old looking as good as new!
14:43 05 Oct 20
12:39 03 Oct 20
Kevin is the most knowledgeable cleaning service I have ever worked with. He gave me excellent advice on how to focus my budget to only the necessary areas and was also generous in sharing knowledge on how I can continue to extend the life of my carpets myself.
14:10 02 Oct 20
Professional company that service you with expertise and quality work and responsiveness!
12:54 02 Oct 20
This company was very responsive when I reached out to them to get a quote. I was able to get an appointment quickly. They texted me when they were on the way and they did show up in the time slot that they gave me when I scheduled my appointment. The two technicians were very professional and very polite. They asked questions, and got straight to work and didn't stop until they finished. I was very impressed. I will recommend them to family and friends.
19:58 01 Oct 20
Kevin and Maya did an outstanding job cleaning carpets, area rugs and upholstery for us. Although my couch is 17 years old, Kevin made it look fresh and clean. He does great work and I highly recommend him.
We had three floors of carpeting cleaned and they did an outstanding job. The carpet looks brand new again. I was most impressed with their attention to...
15:28 29 Sep 20
After my dog had an accident on our area rug, I called Bluegrass Cleaning Company. I left a voicemail but received a call back in less than 5 minutes. He asked me about the dimensions and material of my rug, then told me it would not be worth it to bring it in because the cleaning needed would be too intensive and not economical for the age/condition of the rug. However, he did walk me through an at home cleaning procedure that should work and said if I have any issues to call and he can walk me through it again. This company is professional, responds quickly, and is eager to help. I appreciated their honesty and help. I did not use this company this time but definitely will if needed in the future!
14:54 27 Sep 20
Family business and was very prompt and professional and did an excellent job cleaning stains in my mattress. I didn't feel embarrassed about the stains as Kevin made it seem so normal.
They were the best carpet cleaners we have ever had!! Very professional and did an excellent job!!! Than you Kevin and Maya!!
Kaitlin W. Clay
21:56 29 Aug 20
Kevin went above and beyond to help me clean an antique rug I bought online. It was very dirty, had significant moth damage and needed the ends repaired. Kevin cleaned the rug to perfection, and kept me up-to-date by sending progress pictures. He then took the rug to Dana Kelly, a local repair professional. Dana not only fixed the ends, but felt it necessary for the rug to be cleaned further so they sent it to someone in Memphis, who conducted an extensive deep clean. Kevin topped-off the experience by offering I only pay for the repairs and not his own cleaning, seeing as though it was cleaned further by someone else. The rug now is soft, vibrant and has been brought back to life. I will only trust Kevin to clean my rugs in the future!
They did an amazing job cleaning an old and very dirty couch. Very impressed and would recommend.
18:31 22 Jul 20
They did an amazing job and were sooooooooooo helpful. They came on time, gave exactly what was expected plus more, and got my house together right before my son's birthday party. Talking about LIFE SAVERS, they did a simply outstanding job and will definitely be using them in the future!!!!!!!!!!
14:48 19 Jul 20
20:21 17 Jul 20
Just had our third carpet cleaning from Bluegrass Cleaning Company and for the third time I have to give them a five-star review. I appreciated the texted reminders and how efficiently they worked once they were in the house. Their cleaning products never leave the house with any strong odors and they make sure you don't have any questions before they leave the house. I highly recommend this excellent company.
14:06 16 Jul 20
13:11 15 Jul 20
16:02 12 Jul 20
They love what they do, house was absolutely clean and fresh... thanks a lot
Best service ever. They were able to walk me through the process and educate me about care based on type of material.
13:37 04 Jul 20
Kevin and his wife did an excellent job in my home. They were thorough and worked efficiently. Almost my entire home was completed in less than 3 hours. The carpets look great afterward! I would definitely recommend their services. I will be calling them again!
They do great job cleaning areas that are high traffic area. Leave the carpet smelling fresh and clean. Reasonable pricing too!
15:59 18 Jun 20
I love working with Bluegrass Cleaning Company! This local business cares deeply about our community, and providing the best services using pet and family-safe, environmentally friendly products. When the priorities of a company are to first and foremost ensure that the employees and customers are completely satisfied with their practices, it follows that the entire process is going to be a 5-star experience.
This was the second time I have requested service from Bluegrass Cleaning. Kevin is professional and is not pushy with add on services, but simply explains them and allows you to choose. We did add Scotch Guard and he told us exactly how to get a spill off the furniture if it happens. Furniture looks like new. Would completely recommend Bluegrass Cleaning.
11:35 01 Apr 20
14:09 20 Mar 20
Kevin and Maya did an excellent job and I highly recommend them. They kept me updated on when they would be arriving, did a very good job cleaning my upholstered furniture and area rugs, and Maya made my carpet stairs look like new!!
Kevin, did a fantastic job! He successfully removed alcohol, projectile vomit and ashes from the light tan colored carpet in one of our short-term rentals. I'm so happy. In addition, it product he used is quick drying. Life saver for us.
Great job and really made sure it was done right! Took care of my parents basement that our family dog had #1 all over, looked so amazing afterwards like...
20:37 02 Dec 19
Kevin & Maya did a fantastic job giving new life to 14 dingy dining chairs, 2 sofas, and 2 rugs!! Their prices are very reasonable as well. They brought a bunch of equipment, related chemicals, and worked fast! I am very pleased with the results, and will reach out to them again when I need work done. Very nice folks; you should definitely give them a try.
Bluegrass Cleaning was at my home when they stated they would be; they were honest about the outcome; and they were extremely nice. Will definitely use again!
19:50 07 Nov 19
Kevin keeps you informed on his arrival it good, but the work he does when he arrives it outstanding.
14:40 28 Sep 19
Kevin did a great job cleaning my couch and love seat. Bluegrass Cleaning Company is who I call when I need my floors, carpets or furniture cleaned. They have always done a great job.
11:34 28 Sep 19
Professional, dependable and punctual! Will definitely use this company again!
21:08 20 Jul 19
Excellent work, great price, and very friendly!
Scott Gayton Liter
16:01 21 Dec 18
William was very professional, informative, and helpful. We wound up needing a different cleaning technique since our carpets were in such bad condition. He helped us find the right people to do the job. 5 stars for ethics and integrity.
16:07 16 Dec 18
Bluegrass Cleaning Company is an excellent choice for making your carpets fresh and clean! We scheduled them to come on a Saturday so the carpets in our home could be cleaned before we moved in. William showed up on time for the walkthrough, provided an estimate, and started cleaning within half hour. At first, I was nervous that he was there by himself but since we didn't have any furniture to move, William was still able to get the job done as scheduled. Our carpets look great! We will definitely call on Bluegrass Cleaning Company and William for our future carpet cleaning needs!
15:42 27 Nov 18
Completely satisfied with the job done by Bluegrass Cleaning. I couldn't believe how great the stairs looked. My wife indicated that they almost looked new. The carpet looked great and dried quickly. I'll definitely be a repeat customer and highly recommend Bluegrass Cleaning. Quality work at an affordable price.
16:56 04 Nov 18
William did a great job with my carpet and couch. He kept me posted as to what he was doing, approximately how long the drying process would be, and what to do after the drying process. He was very personable and friendly. Thank you, William!
15:18 01 Nov 18
They worked hard to do the right thing. I would recommend them to anyone who has pets. They genuinely care about taking care of the customer
Lynn and Nancy Wiseman
01:34 01 Oct 18
Great job...very pleased!
23:53 29 Sep 18
great company. Carpets and couch came out looking brand new! Best in the business
A big thank you to William at Bluegrass Cleaning! My carpet looks great and I appreciate your knowledge and helpful tips. See you next year for our annual cleaning! And maybe before for cleaning and storage of those area rugs.
19:09 31 Aug 18
First class company that does whats promised. Highly recommend them .
15:20 30 Aug 18
William came out to clean our carpets. Our 3 carpets that he did seriously look and smell AMAZING! Before he came my dogs had went on a peeing spree and the smell was awful. But now our carpets are basically brand new!! Would recommend and will be using William again!! Thank y’all so much! Couldn’t be happier with our carpets!
01:27 24 Aug 18
Briefly worked with the company. The owner Kevin knows the trade like the back of his hand. Good man who puts out quality work. Highly recommend.
20:39 22 Jul 18
This company is awesome. They do great work. They are incredibly responsive, professional, and truly interested in giving you a great service at a competitive price. They will be my go-to company for carpet cleaning.
01:56 26 Jun 18
This is the third year in a row that I've used Bluegrass Cleaning Co. for my carpets, and I have been thoroughly pleased every time. The low moisture system that they use dries much faster than the steam cleaning method, and the carpets seem to stay clean longer....no problem with the same stains popping back up later. I like the fact that this is a locally owned business, and Kevin really goes above and beyond to make sure you are satisfied! I have tried using one of the national chains (you know who I mean). They spend half their time trying to convince you that you need some additional service. You won't get that with this company. Very highly recommended!!
First off Kevin is very personable and friendly, which I feel is important when letting someone in your home. He gave his gratitude to me for being a teacher which was very appreciated. After I asked about scheduling he was willing to work out a time that was convenient for me, it was super easy to schedule! The job was well done and affordable! I highly recommend.
23:55 16 Jun 18
13:29 13 Jun 18
Bluegrass Cleaning Company offers great cleaning services as well as top notch customer service! I had the carpets cleaned throughout a new home, as well as a property I just sold. Timely updates were given about when the crew would arrive and everyone I had the pleasure of meeting was very polite and passionate about offering the best quality cleaning. They were informative about the cleaning process and up front with any concerns. I definitely suggest calling Bluegrass Cleaning Company to anyone considering having their flooring and/or upholstery cleaned, you won't be disappointed!
12:17 01 Jun 18
Kevin did a great job cleaning our hardwood floors. When it turned out that the initial cleaning did not remove all the old floor polish, Kevin returned 2 additional days to re-clean the floors. And, as our floors soaked up the poly coating, he had to order more coating. The end result is that we have clean floors that we love. Kevin also gave us a kit of the proper cleaning product to use in the future.I strongly recommend Kevin and Bluegrass and plan to use his services in the future for carpet cleaning.
14:05 31 May 18
Bluegrass Cleaning personnel were polite and efficient. We would recommend this service to anyone!
We had terrible pet stains from an elderly dog and they did a fabulous job treating the stains and even finding some we didn’t know about and cleaning those as well. Very thorough, professional and friendly.
m o t h m o m
14:06 22 May 18
Had a tempur pedic mattress cleaned after years of stains and a recent doggo pee and it looks heckin brand new and smells wonderful. Kevin was fast and efficient at a very reasonable price. 10/10.
Terrific service today! Very professional and thorough. Removed stains that other's have not been able to remove. The previous smoke smell was gone and no chemical smells left behind. They were very kind and patient with my elderly Mother. I will use them again for sure!
12:17 18 Mar 18
I'd recommend Bluegrass over and over! Top notch service all the way around. Very pleased, my rugs turned out beautifully! As particular as I am, they exceeded expectation!
16:34 15 Mar 18
Excellent service and excellent results! This was a completely different cleaning service than I've experienced with some of the National brand carpet cleaners. Jeff and Shawna did a extremely through job and I never had a doubt about their trustworthiness. I highly recommend Bluegrass Cleaning Company for your carpet and upholstery cleaning needs.
15:17 11 Mar 18
I have used Bluegrass several times now and every time Kevin and crew are amazing! This time I got the pleasure of being the first client to have their new machine clean my carpet. WOW! That machine is awesome! I have 3 large breed, long hair dogs and 16 year old carpets and this machine did outstanding! I will continue to use Bluegrass and recommend them to everyone I know!
Bluegrass cleaning is a perfect example of 'As good as it can get '. Communication, accommodation, information, service, results- this company is THE BEST ! If they were a provider of cable tv services-well, then life would be perfect!4 ORANGE SILK (weren't scotch guarded by manufacturer 😩) chairs came home to my dining room table this week. Wow! Bluegrass cleaning company is superb. Period. They have no competition and I only write reviews when I am a raving fan!
Had a great 1st experience. Simple process to schedule and everything went smooth during the cleaning. Spots were removed! Thanks for the great customer service and consistent communication as well.
20:15 18 Dec 17
I had a wonderful experience with Bluegrass Cleaning Company. I hired them to clean a piece of furniture and clean a rug off the premises. The two staff members that came to my home to retrieve the rug and to clean the chair were experienced, helpful, and courteous. They did such a thorough job and my furniture looks amazing. I look forward to using their services again.
I chose Bluegrass Cleaning based on their excellent reviews on Yelp and I’m glad I did! I got an immediate response to my initial call, Kevin then asked good questions about my upholstery cleaning needs and gave me a fair quote prior to their arrival in my home… Which was the very next day! They even did an awesome job on our basement stairs during their visit – which was added to their “to do” list once they arrived. They were prompt, professional, knowledgeable and efficient in their service as well as being very personable. My carpet, my chairs, and my stairs are as good as new!!
My mom's dog had a field day with one fairly expensive rug and one cheaper shag rug. Kevin picked up my rugs and returned them about 2 weeks later as good as new-- he even helped me move furniture to put the rugs back where they go! They look and smell fantastic.
Being a veteran, I was lucky to have my service done on Veterans Day and was given a very gracious veterans discount. I didn't expect ALL of the spots in my carpet to be removed, but they were. Excellent cleaning! Michael Cavanaugh......Go Army!
02:46 12 Nov 17
Very pleased with my service. I had a pet stain that I attempted to remove on my own with store-bought solutions. I blotted, vacuumed, and used the solution and I removed a great deal. However, over time, there was still a stain, a faint smell from the dog, and an overwhelming smell of the chemicals to treat it. I called Bluegrass Cleaning Company and they did a remarkable job on cleaning and refreshing my mattress -- no smells remain!
I had a great experience with Bluegrass carpet cleaning. They were prompt, efficient, thorough, professional and courteous. They cleaned up after the job and left my home in perfect order. I will definitely use them again and highly recommend them.
12:12 16 Oct 17
I've used Bluegrass Cleaning Company twice and they never disappoint. Friendly staff and great attention to detail. My sectional sofa and carpets look wonderful and I will definitely use them again. Don't hesitate to give them a call....you won't be sorry!
A great job was done - a 20 year old carpet looks great. I have recommended Bluegrass Cleaning on Open Door. I will definitely use this company again!
17:56 28 Sep 17
Kevin and Bluegrass Cleaning Company have the upmost professionalism, class, and respect for their clients. I can't say enough good things about this company and words don't do them justice. The prices are absolutely fair and very reasonable. They do excellent work and are pet/family friendly! They are nice to pets and understanding. They use products that are safe for your family, children, and/or your animals. And not only that, the work they do and the results of that work are absolutely excellent. I would recommend to anyone in the Lexington area or surrounding areas looking to get their carpet, area rugs, hallways, staircases, upholstery, and/or flooring cleaned. This was the best decision our family has made in hiring a company to do work for us! Thank you Kevin and Bluegrass Cleaning Company you all are the best!
I had the privilege of contacting the owner Kevin for a quote on carpet cleaning services.He was very helpful and thorough with wanting to know what I wanted to have done and what he could do and would charge for his services.His arrived promptly on time and did their job very well. His was friendly, professional, and courteousI highly recommend his services
If you need your carpets cleaned I highly recommend Kevin. Yesterday, he gave me an estimate and then completed my job in less than 3 hrs. I'm putting a house on the market and needed this done asap. He did a great job and his price was more than reasonable.
Excellent job on my 3 bedroom house. Reasonable price and showed up right on time. There was a stain that was in the carpet I moved in 7 years ago. Its no longer there. I highly recommend Bluegrass Cleaning Company .
11:15 19 May 17
I highly recommend Bluegrass Cleaning as they do an incredible job! Always impressed and surpass my expectations.
After another cleaning company left me stranded, Kevin was able to squeeze me in on short notice. He did a fantastic job and provided amazing customer service. I cannot recommend him enough! Plus, the text updates were awesome - letting me know when he's en route and finished with the cleaning 😊
Kevin was very very fast to respond to my request for someone to clean my carpets. We got together and I was very impressed with his cleaning processes/products and how well they worked on my old worn out carpets when he showed me how his overall process worked. I did not wind up using Kevin because I actually put brand-new carpet in my house before selling it. But I would highly recommend Kevin and his business for any of your carpet cleaning needs.
02:37 22 Mar 17
My wife and I just bought a house and the previous owner had two dogs so we knew we should get the floors clean before we move in. Kevin answered the phone and was able to be extremely flexible with us in scheduling. He came by and did an estimation and gave us his professional opinion on what and why different cleaning applications might be needed or not. He was quick, thorough, and in the end our new house looks and smells like it has new carpets!
12:38 19 Jan 17
What a refreshing experience! Kevin, a real person, not a machine, answered the phone himself when I called. He listened to my concerns about my urine stained carpet, recently soiled by an aging male dog. He arrived exactly on time, and did not try to upsell me with offerings of grout cleaning etc. He even recommended a product for use on future stains that I could purchase at pet supply stores. The carpet looks great! I had thought it would soon need replacement, but Kevin assured me it had a bit more life in yet. Even my husband commented that it looked better than the last time we had it cleaned. I would absolutely recommend Bluegrass Carpet!
14:01 11 Dec 16
Kevin and his company are great. He was quick and effiecent. His quote truly included it all, no last minute additional prices. Great prices for the quality of service. He cleaned a whole house for us that we were moving into. The carpet was not the best, but now it's super clean and looks great. I would highly recommend Kevin and the guys at Bluegrass Carpet Cleaning to everyone!
01:16 07 Dec 16
My 30 year old couch had become the dog's couch. I had stopped sitting on it years ago. Well time came to either clean or buy a new couch. I opted to have it cleaned. The cleaning perked up the couch and now I will sit on it, the dog is getting a new bed. Kevin and Steve were professional, clean, on time and price was in line. Plan to have them do my area rugs come Spring.
18:52 04 Dec 16
I could not be happier with my carpet (and I never thought I would say that)! Kevin and his crew are knowledgeable, professional and personable. They assessed the stains on my carpets from the previous homeowners, came up with a plan, and left me with clean and protected carpets in under 2 hours, and I have a lot of carpet. This is the second time I've had them out, in the second house, and I'm certain it will not be the last. I am so happy with the results.
We could not be pleased more with Bluegrass Cleaning. Kevin and his company cleaned three rugs for our home. We had neglected them and thought about new ones but we decided to try having them cleaned first. Now we are glad for calling Bluegrass. They were prompt, moved furniture and put it back in place and the rugs look great. We will call Kevin any time we need carpet or rugs cleaned.
16:40 15 Nov 16
Bluegrass cleaning is awesome to work with! They are so accommodating to work with my schedule and always do a fabulous job cleaning our company carpets!! Kevin ensures with each cleaning our 100% satisfaction! I would highly recommend their services!! Thank you Kevin and Bluegrass cleaning!
Just had carpets cleaned after alot of neglect the guys came in and cleaned and made it look AMAZING didnt have much hope but they did it. Very professional and friendly very reasonably price and on time. I will use them again and spread the word!!!! Thanks guys!!!! Chalk one up for the little guys!!!
10:02 26 Oct 16
Best carpet cleaning experience Ever.Professional, on time, didn't try to oversell extras, fair pricing and carpet in rental looks great!!
I am a Realtor and was looking for a good carpet cleaning service. I used Kevin on a Rental property we just bought. He showed up on time, was very professional and did a great job. I would recommend him to anyone in the future.
On time, very professional, very thorough. Kevin and his crew made sure we understood what he had done with our carpet and upholstered furniture and that we also understood the best way to maintain it. Excellent service!
I won a free 3 room cleaning, which was awesome in itself, but also needed another room and hall cleaned. Was really good pricing, and the work was amazing. Came cleaner alot better than I thought It would have been. 5 Kids and 2 dogs and the carpet was awful, I'm amazed and am definitely going to tell everyone I know about this company. Thank you
12:55 09 Sep 16
They do a great job and are very knowledgeable. Super quick too!
They did an excellent job and their customer service was equally impressive! Would highly recommend..
16:36 24 Aug 16
Incredible customer service! Kevin is very knowledgeable and really takes care of his customers.
11:21 11 Aug 16
Just bought house and the carpet was eight years old and stained in spots. Kevin came in and attached it like it was a piece of cake and made it look like new. Kevin was very professional and friendly. Thank you Kevin for a Great job :-)
Just bought house and the carpet was eight years old and stained in spots. Kevin came in and attached it like it was a piece of cake and made it look like new. Kevin was very professional and friendly. Thank you Kevin for a Great job :-)
Thank you so much for cleaning my carpets and couch. I am so happy, it looks like I have new carpet. Thank you for getting Serita's (my dog) stains out of the carpet and that spot the kids spilled something on years ago. The arm of my couch was so dirty, it looks just like it did when I bought it now. You and your son did an amazing job and I really appreciate how polite you all are. I will definitely tell all my friends about you. Thank you again.
These guys are great. I had an urgent need to get my mom's place clean while she was in the hospital. I had Servpro quote it and then cancel on me. Two others looked and say they couldn't get to me in time. Bluegrass came out when they said, quoted me a very reasonable price and did an excellent job. I highly recommend these guys!
Kevin is a great, hard-working, guy. His attention to detail and pursuit of quality is evident in everything he does. If you need your carpets cleaned or just want to make your house look fantastic, he is definitely the man to go to.