Customer Reviews
Find out what other local residents are saying about Bluegrass Cleaning Company. These reviews are pulled in real time from popular websites such as Facebook, Google, and Yelp Reviews.
Alice Lawson
16:45 24 Feb 21
Prompt and very efficient. Took extra care on a couple of areas that neede special attention. This is not my first time using this company and won’t be my last.
Spotlight and Swifty Gaming
15:24 19 Feb 21
charlie hannan
17:53 06 Feb 21
We received excellent carpet cleaning service and grout cleaning from Bluegrass Cleaning Service. The technician, William, was professional and efficient.
susan johnson
15:15 06 Feb 21
Ryan May
15:23 04 Feb 21
Sarah Taylor
03:40 02 Jan 21
Allyson Shelton
18:43 19 Dec 20
Jane Doe
20:19 04 Dec 20
I had a lot of stains on my carpets!!!! We rent the house so there were previous stains that came up after we moved in. Thanks to the professionals that came and did their job its super clean. I have quite a big carpeted areas in my house and after calculation it was way overly budget but thanks to the manager we made it work and I was able to pick out certain square footage in a room to save more because hald of the room did not need cleaning. Thank you very much.
medic6866
20:23 29 Nov 20
Great company and an owner who understands customer service. Was helpful and attentive to my expectations and under budget for what I had experienced with other companies in the past. Kevin is great.
Laura Cook
15:23 25 Nov 20
Very good cleaning,have used them twice,both carpets and sofa.Knowledgeable,professional.
Vikki Preece
05:39 21 Nov 20
Bryan Wallace
15:21 11 Nov 20
Sandra Hancock Gottschalk
15:07 11 Nov 20
Efficient, helpful and thorough.
John Smith
16:19 08 Nov 20
Kaylee Lahr
21:32 06 Nov 20
Very friendly and professional employees. They did a great job with my carpets!
Tina Thomas
15:04 06 Nov 20
Timely,
professional. Provided excellent services. It’s my second time using and will continue.
professional. Provided excellent services. It’s my second time using and will continue.
Kristi R.
07:28 04 Nov 20
Zheal and Ashley cleaned our carpet, stairs, 2 chairs, and an ottoman. It's the day after the cleaning and I'm more happy today than yesterday. Everything...
Stephanie Frederick
19:24 28 Oct 20
Bluegrass Cleaning Company went above and beyond to make sure our carpet was spotless. I’m very happy with the results. They are extremely professional, don’t hesitate to give them a call.
Christina Hager
12:55 23 Oct 20
They did a great job and were very prompt and professional.
Markus Cross
14:56 21 Oct 20
They sent me several messages and calls leading up to their arrival. They were very friendly, efficient and moreover knew what they were doing with excellent results!
Even a ‘Thank You’ text the next day!
Even a ‘Thank You’ text the next day!
Mary Mullins
14:24 18 Oct 20
Easy to work with & professional. We were still unpacking and moving furniture in when they arrived & they just worked around the chaos with no problem. Also great with my 4 year old nephew who was running around & asking all kinds of questions. Will definitely use again the next time.
Winnie Gardner
14:04 17 Oct 20
Very efficient and trustworthy
Samuel Tolliver
18:07 08 Oct 20
Great experience with Bluegrass Cleaning Company. On time, thorough, nice people. Removed some pesky animal stains and odors a national company could not get out with multiple visits. Would definitely recommend calling them for carpet cleaning!
David Love
15:33 08 Oct 20
Friendly, on time, and areas they cleaned were great! I would rate them five stars.*****
Kevin William Bakewell
22:43 07 Oct 20
(This job was for our daughter and son-in-law, Jennifer and Eric McClanahan). Kevin and his team at Bluegrass Cleaning were amazing and professional from the moment we contacted them for an estimate to the completion of the job just a few days later. They confirmed all of the details in a timely manner and the carpets, well, all I can say is I can’t believe how they removed some really bad stains! The end result was carpeting that is several years old looking as good as new!
Barbara Ferguson
14:43 05 Oct 20
Carrie Cottew
12:39 03 Oct 20
Kevin is the most knowledgeable cleaning service I have ever worked with. He gave me excellent advice on how to focus my budget to only the necessary areas and was also generous in sharing knowledge on how I can continue to extend the life of my carpets myself.
Ralph Burgess
14:10 02 Oct 20
Professional company that service you with expertise and quality work and responsiveness!
SUN SHINE
12:54 02 Oct 20
This company was very responsive when I reached out to them to get a quote. I was able to get an appointment quickly. They texted me when they were on the way and they did show up in the time slot that they gave me when I scheduled my appointment. The two technicians were very professional and very polite. They asked questions, and got straight to work and didn't stop until they finished. I was very impressed. I will recommend them to family and friends.
Jerilyn Ehrlich
19:58 01 Oct 20
Kevin and Maya did an outstanding job cleaning carpets, area rugs and upholstery for us. Although my couch is 17 years old, Kevin made it look fresh and clean. He does great work and I highly recommend him.
Dave P.
07:30 01 Oct 20
We had three floors of carpeting cleaned and they did an outstanding job. The carpet looks brand new again. I was most impressed with their attention to...
Caitlyn Gunther
15:28 29 Sep 20
After my dog had an accident on our area rug, I called Bluegrass Cleaning Company. I left a voicemail but received a call back in less than 5 minutes. He asked me about the dimensions and material of my rug, then told me it would not be worth it to bring it in because the cleaning needed would be too intensive and not economical for the age/condition of the rug. However, he did walk me through an at home cleaning procedure that should work and said if I have any issues to call and he can walk me through it again. This company is professional, responds quickly, and is eager to help. I appreciated their honesty and help. I did not use this company this time but definitely will if needed in the future!
Robyn Brookins
14:54 27 Sep 20
Family business and was very prompt and professional and did an excellent job cleaning stains in my mattress. I didn't feel embarrassed about the stains as Kevin made it seem so normal.
Ralph Burgess
12:59 23 Sep 20
A professional, responsive and reliable company. Their services are 5 Star!
Johanna Burgess
01:35 22 Sep 20
Very pleased with the thorough service....my carpet looks great!!!
Pilar Evans
14:44 15 Sep 20
Kristin Rancourt
12:57 04 Sep 20
Phyllis Hicks
15:18 03 Sep 20
They were the best carpet cleaners we have ever had!! Very professional and did an excellent job!!! Than you
Kevin and Maya!!
Kevin and Maya!!
Kaitlin W. Clay
21:56 29 Aug 20
Kevin went above and beyond to help me clean an antique rug I bought online. It was very dirty, had significant moth damage and needed the ends repaired. Kevin cleaned the rug to perfection, and kept me up-to-date by sending progress pictures. He then took the rug to Dana Kelly, a local repair professional. Dana not only fixed the ends, but felt it necessary for the rug to be cleaned further so they sent it to someone in Memphis, who conducted an extensive deep clean. Kevin topped-off the experience by offering I only pay for the repairs and not his own cleaning, seeing as though it was cleaned further by someone else. The rug now is soft, vibrant and has been brought back to life. I will only trust Kevin to clean my rugs in the future!
Denise Horn-Spencer
14:07 26 Aug 20
We had carpet, couch and loveseat cleaned.
They did an excellent job and were very professional!!
Thanks again!!
The Spencer’s
They did an excellent job and were very professional!!
Thanks again!!
The Spencer’s
Lynda Kissell
12:16 25 Aug 20
I would recommend this company. They were on time, very professional and performed an excellent service.
Martha Blackburn
12:04 18 Aug 20
Very friendly, informative, precise, on time and efficient! Thank you! Absolutely RECOMMEND this awesome husband and wife team!
James B.
08:40 18 Aug 20
We bought a big, nice couch on market place for my daughters first apartment and wanted it professionally cleaned and sanitized. Bluegrass was the first...
Lee Wagers
14:07 14 Aug 20
They are professional, did an excellent job at the quoted cost and were friendly and efficient. Hire them.
Renee Boots
01:27 14 Aug 20
Great service. Arrived promptly, just as communicated. Worked very hard and refreshing their work area sparkling clean. My white living room furniture is super clean. Great company, nice people.
Sydney Tobergte
12:03 05 Aug 20
terry satterly
17:29 27 Jul 20
Bluegrass Cleaning Company was GREAT! They set the appointment up for the same week I called. The carpet looks great. I highly recommend Bluegrass.
Caleb Croney
15:45 26 Jul 20
Hillary R.
08:24 25 Jul 20
They did an amazing job cleaning an old and very dirty couch. Very impressed and would recommend.
DJXAVIERMUSIC
18:31 22 Jul 20
They did an amazing job and were sooooooooooo helpful. They came on time, gave exactly what was expected plus more, and got my house together right before my son's birthday party. Talking about LIFE SAVERS, they did a simply outstanding job and will definitely be using them in the future!!!!!!!!!!
Anne Helmers
14:48 19 Jul 20
Pam Martinolich
20:21 17 Jul 20
Just had our third carpet cleaning from Bluegrass Cleaning Company and for the third time I have to give them a five-star review. I appreciated the texted reminders and how efficiently they worked once they were in the house. Their cleaning products never leave the house with any strong odors and they make sure you don't have any questions before they leave the house. I highly recommend this excellent company.
Cathy May
14:06 16 Jul 20
David Bradshaw
13:11 15 Jul 20
John Hopkins
16:02 12 Jul 20
They love what they do, house was absolutely clean and fresh... thanks a lot
Roshan H.
04:42 07 Jul 20
Best service ever. They were able to walk me through the process and educate me about care based on type of material.
Sarah Babb
13:37 04 Jul 20
Kevin and his wife did an excellent job in my home. They were thorough and worked efficiently. Almost my entire home was completed in less than 3 hours. The carpets look great afterward! I would definitely recommend their services. I will be calling them again!
Joanne K.
14:09 30 Jun 20
This is the second time I've used this service to clean area rugs and upholstered furniture. They do a spectacular job, are timely, and courteous. Would I...
Martha Boles Casher
13:34 28 Jun 20
So good to take care cleaning a few area rugs! Kevin and crew were professional, quick, detailed AND all for a reasonable price! See ya next cleaning!
Jerilyn Ehrlich
00:35 21 Jun 20
Kevin and Maya did a great job on our carpets. They were efficient and the results were great. The carpets look clean and they smell very nice too! I give them 5 stars.
Jackie Garrison
21:22 19 Jun 20
They do great job cleaning areas that are high traffic area. Leave the carpet smelling fresh and clean. Reasonable pricing too!
Maya Ivers
15:59 18 Jun 20
I love working with Bluegrass Cleaning Company! This local business cares deeply about our community, and providing the best services using pet and family-safe, environmentally friendly products. When the priorities of a company are to first and foremost ensure that the employees and customers are completely satisfied with their practices, it follows that the entire process is going to be a 5-star experience.
Melissa Pack Moran
11:42 03 Jun 20
Did a great job and came on short notice
E H
14:15 11 Apr 20
This was the second time I have requested service from Bluegrass Cleaning. Kevin is professional and is not pushy with add on services, but simply explains them and allows you to choose. We did add Scotch Guard and he told us exactly how to get a spill off the furniture if it happens. Furniture looks like new. Would completely recommend Bluegrass Cleaning.
molly colebrook
11:35 01 Apr 20
Ginger Fraser
14:09 20 Mar 20
Kevin and Maya did an excellent job and I highly recommend them. They kept me updated on when they would be arriving, did a very good job cleaning my upholstered furniture and area rugs, and Maya made my carpet stairs look like new!!
Adam Witt
14:31 08 Mar 20
These guys were great, the final quote came out below what the original estimate was and they were in and out very quickly. Will definitely use again!
Charlie Hannan
15:20 28 Feb 20
Very professional. Great service and follow-up.
Jeana Pillion
14:36 27 Feb 20
Kevin, did a fantastic job! He successfully removed alcohol, projectile vomit and ashes from the light tan colored carpet in one of our short-term rentals. I'm so happy. In addition, it product he used is quick drying. Life saver for us.
Annie E.
06:52 28 Dec 19
Great job and really made sure it was done right! Took care of my parents basement that our family dog had #1 all over, looked so amazing afterwards like...
Fareed Khan
20:37 02 Dec 19
Kevin & Maya did a fantastic job giving new life to 14 dingy dining chairs, 2 sofas, and 2 rugs!! Their prices are very reasonable as well. They brought a bunch of equipment, related chemicals, and worked fast! I am very pleased with the results, and will reach out to them again when I need work done. Very nice folks; you should definitely give them a try.
Nancy Jolly
15:44 17 Nov 19
Bluegrass Cleaning was at my home when they stated they would be; they were honest about the outcome; and they were extremely nice. Will definitely use again!
David Powell
19:50 07 Nov 19
Kevin keeps you informed on his arrival it good, but the work he does when he arrives it outstanding.
Stephanie E
14:40 28 Sep 19
Kevin did a great job cleaning my couch and love seat. Bluegrass Cleaning Company is who I call when I need my floors, carpets or furniture cleaned. They have always done a great job.
joy massey
11:34 28 Sep 19
Professional, dependable and punctual! Will definitely use this company again!
Jami Bailey
14:09 05 Sep 18
A big thank you to William at Bluegrass Cleaning! My carpet looks great and I appreciate your knowledge and helpful tips. See you next year for our annual cleaning! And maybe before for cleaning and storage of those area rugs.
Veronica Boller
19:01 20 Jun 18
First off Kevin is very personable and friendly, which I feel is important when letting someone in your home. He gave his gratitude to me for being a teacher which was very appreciated. After I asked about scheduling he was willing to work out a time that was convenient for me, it was super easy to schedule! The job was well done and affordable! I highly recommend.
Susan Thornberry
15:58 27 May 18
We had terrible pet stains from an elderly dog and they did a fabulous job treating the stains and even finding some we didn’t know about and cleaning those as well. Very thorough, professional and friendly.
Karen Wilkerson Byron
14:17 20 May 18
On time, great job, good price, did what I asked. 5 stars
Beckey Glancy Breeze
02:01 27 Apr 18
Terrific service today! Very professional and thorough. Removed stains that other's have not been able to remove. The previous smoke smell was gone and no chemical smells left behind. They were very kind and patient with my elderly Mother. I will use them again for sure!
Barb Wathen
14:12 25 Jan 18
Ambra Knoche
16:28 28 Dec 17
Had a great 1st experience. Simple process to schedule and everything went smooth during the cleaning. Spots were removed! Thanks for the great customer service and consistent communication as well.
Mary Ellen Chaplin
18:53 10 Dec 17
Jillian Lowe
15:03 10 Dec 17
Donna Smith
04:12 04 Dec 17
I chose Bluegrass Cleaning based on their excellent reviews on Yelp and I’m glad I did! I got an immediate response to my initial call, Kevin then asked good questions about my upholstery cleaning needs and gave me a fair quote prior to their arrival in my home… Which was the very next day! They even did an awesome job on our basement stairs during their visit – which was added to their “to do” list once they arrived. They were prompt, professional, knowledgeable and efficient in their service as well as being very personable. My carpet, my chairs, and my stairs are as good as new!!
Erin Braudis Hudson
20:14 03 Dec 17
They did an awesome job and they are very reasonably priced!
Jamie Elizabeth Pursifull
15:07 14 Nov 17
My mom's dog had a field day with one fairly expensive rug and one cheaper shag rug. Kevin picked up my rugs and returned them about 2 weeks later as good as new-- he even helped me move furniture to put the rugs back where they go! They look and smell fantastic.
Stephanie Faulkner
01:02 14 Nov 17
Being a veteran, I was lucky to have my service done on Veterans Day and was given a very gracious veterans discount. I didn't expect ALL of the spots in my carpet to be removed, but they were. Excellent cleaning! Michael Cavanaugh......Go Army!
Judy Jones-Malone
20:21 04 Nov 17
I had a great experience with Bluegrass carpet cleaning. They were prompt, efficient, thorough, professional and courteous. They cleaned up after the job and left my home in perfect order. I will definitely use them again and highly recommend them.
Eveanna Betz Barry
20:14 04 Oct 17
A great job was done - a 20 year old carpet looks great. I have recommended Bluegrass Cleaning on Open Door. I will definitely use this company again!
Pat Stahl
21:48 15 Sep 17
Selekta P.
12:45 14 Sep 17
I had the privilege of contacting the owner Kevin for a quote on carpet cleaning services.He was very helpful and thorough with wanting to know what I...
Jean Wilcox
15:29 08 Sep 17
If you need your carpets cleaned, I highly recommend Kevin with Bluegrass Cleaners.
This was my second time using them and as the first time I was very pleased. They do a fantastic job!
This was my second time using them and as the first time I was very pleased. They do a fantastic job!
Travis Roberts
01:39 14 Aug 17
Worked on a tight timeline to clean carpets before moving day. Very pleased with the results and that the stains are gone. Pretty much like moving into a home with new carpets. Highly recommend
Brenda J. Bunch
12:53 13 Aug 17
If you need your carpets cleaned I highly recommend Kevin. Yesterday, he gave me an estimate and then completed my job in less than 3 hrs. I'm putting a house on the market and needed this done asap. He did a great job and his price was more than reasonable.
Y S.
08:41 10 Aug 17
The nicest people! They did a fantastic job on my carpets. I will definitely have this service again. I spent more than I expected, but it was worth every...
Melappalayam S Viji
15:19 16 Jul 17
Punctual, prompt and thorough as well as pleasant to interact with.
Will recommend highly.
Will recommend highly.
Nancy Prunty
16:15 09 Jul 17
I have used Kevin and Blurgrass before, I was very pleased with them then and pleased with them again. their work really cleans carpet! I will only use them from now on
Robin Maloney
23:32 07 Jul 17
Great job cleaning my carpet and protecting it. Till next time. Thank you!
Amon Kavanaugh
22:49 23 May 17
Excellent job on my 3 bedroom house. Reasonable price and showed up right on time. There was a stain that was in the carpet I moved in 7 years ago. Its no longer there. I highly recommend Bluegrass Cleaning Company .
Chelsea Magee Stillwell
12:27 28 Apr 17
After another cleaning company left me stranded, Kevin was able to squeeze me in on short notice. He did a fantastic job and provided amazing customer service. I cannot recommend him enough! Plus, the text updates were awesome - letting me know when he's en route and finished with the cleaning 😊
Gayla Jones
21:51 20 Apr 17
Kevin was very very fast to respond to my request for someone to clean my carpets. We got together and I was very impressed with his cleaning processes/products and how well they worked on my old worn out carpets when he showed me how his overall process worked. I did not wind up using Kevin because I actually put brand-new carpet in my house before selling it. But I would highly recommend Kevin and his business for any of your carpet cleaning needs.
Pat Miller
22:47 29 Nov 16
We could not be pleased more with Bluegrass Cleaning. Kevin and his company cleaned three rugs for our home. We had neglected them and thought about new ones but we decided to try having them cleaned first. Now we are glad for calling Bluegrass. They were prompt, moved furniture and put it back in place and the rugs look great. We will call Kevin any time we need carpet or rugs cleaned.
Christy Dunsil Collins
17:02 07 Nov 16
Just had carpets cleaned after alot of neglect the guys came in and cleaned and made it look AMAZING didnt have much hope but they did it. Very professional and friendly very reasonably price and on time. I will use them again and spread the word!!!! Thanks guys!!!! Chalk one up for the little guys!!!
Roger Browning
18:47 10 Oct 16
I am a Realtor and was looking for a good carpet cleaning service. I used Kevin on a Rental property we just bought. He showed up on time, was very professional and did a great job. I would recommend him to anyone in the future.
Pam McMullen Martinolich
17:00 30 Sep 16
On time, very professional, very thorough. Kevin and his crew made sure we understood what he had done with our carpet and upholstered furniture and that we also understood the best way to maintain it. Excellent service!
Melisa Emerson
17:29 22 Sep 16
I won a free 3 room cleaning, which was awesome in itself, but also needed another room and hall cleaned. Was really good pricing, and the work was amazing. Came cleaner alot better than I thought It would have been. 5 Kids and 2 dogs and the carpet was awful, I'm amazed and am definitely going to tell everyone I know about this company. Thank you
Eric Cowden
21:12 29 Aug 16
They did an excellent job and their customer service was equally impressive! Would highly recommend..
Les Thurston
11:17 11 Aug 16
Just bought house and the carpet was eight years old and stained in spots. Kevin came in and attached it like it was a piece of cake and made it look like new. Kevin was very professional and friendly. Thank you Kevin for a Great job :-)
Stephanie Rabe Plumlee
01:15 10 Aug 16
Fantastic service! Very professional and reasonably priced! They are especially great with animal oders and stains!
Megan Elizabeth Hill
01:41 06 May 16
He did a great job on our pet stained carpet. Incredibly friendly and amazing work.
Joseph Hawkins
01:48 15 Mar 16
Did a great job on our carpets even though they're pretty old they looked a lot better. He also was able to work me in before pictures were taken for our home to go up for sale which was nice.
Lavinia Willoughby Whitt
20:10 07 Dec 15
This company does excellent work. They are on time and their rates are very affordable. We have used them with our business and home. We will use them again. Mike & Lavinia Whitt
Tracey Dale
02:22 11 Jul 15
Great customer service. He made sure we were satisfied with the work he done..I recommend him highly.
Brenda Webb
23:24 15 May 15
Thank you so much for cleaning my carpets and couch. I am so happy, it looks like I have new carpet. Thank you for getting Serita's (my dog) stains out of the carpet and that spot the kids spilled something on years ago. The arm of my couch was so dirty, it looks just like it did when I bought it now.
You and your son did an amazing job and I really appreciate how polite you all are.
I will definitely tell all my friends about you. Thank you again.
You and your son did an amazing job and I really appreciate how polite you all are.
I will definitely tell all my friends about you. Thank you again.
Patricia Bewley Grubb
17:45 02 Mar 15
Kevin is awesome my carpets were pet strained now they look brand new I highly recommend this company
Mike Amick
14:10 21 Feb 15
These guys are great. I had an urgent need to get my mom's place clean while she was in the hospital. I had Servpro quote it and then cancel on me. Two others looked and say they couldn't get to me in time. Bluegrass came out when they said, quoted me a very reasonable price and did an excellent job. I highly recommend these guys!
Kristin Cable
18:49 21 Jan 15
I just received my free carpet cleaning today from the contest I won and it looks wonderful! They were so nice and professional, and I will definitely be using them again!
David Ivers
02:02 08 Dec 14
Great people, you can't ask for anything better, they treat you like family.
Bobbie Drury
04:17 26 Nov 14
Loni Zagar Crostic
12:10 21 Nov 14
Kevin is the best! Very meticulous. He was able to get wine stains out that two other companies could not!
Jessi Kidwell
16:15 11 Nov 14
My carpets look great after being cleaned! I was thrilled to have won the free cleaning contest and have this done. Definitely telling family about this company!
Cami Ivers
09:45 15 Oct 14
Kevin knows his business. He does my carpet and gets stains out I thought would never come clean. My carpet looks brand new!! Call him when you need yours done.
Kirk Smith
17:41 09 Oct 14
Kevin is a great, hard-working, guy. His attention to detail and pursuit of quality is evident in everything he does. If you need your carpets cleaned or just want to make your house look fantastic, he is definitely the man to go to.