They sent me several messages and calls leading up to their arrival. They were very friendly, efficient and moreover knew what they were doing with excellent results! Even a ‘Thank You’ text the next day!
14:24 18 Oct 20
Easy to work with & professional. We were still unpacking and moving furniture in when they arrived & they just worked around the chaos with no problem. Also great with my 4 year old nephew who was running around & asking all kinds of questions. Will definitely use again the next time.
Great experience with Bluegrass Cleaning Company. On time, thorough, nice people. Removed some pesky animal stains and odors a national company could not get out with multiple visits. Would definitely recommend calling them for carpet cleaning!
(This job was for our daughter and son-in-law, Jennifer and Eric McClanahan). Kevin and his team at Bluegrass Cleaning were amazing and professional from the moment we contacted them for an estimate to the completion of the job just a few days later. They confirmed all of the details in a timely manner and the carpets, well, all I can say is I can’t believe how they removed some really bad stains! The end result was carpeting that is several years old looking as good as new!
14:43 05 Oct 20
12:39 03 Oct 20
Kevin is the most knowledgeable cleaning service I have ever worked with. He gave me excellent advice on how to focus my budget to only the necessary areas and was also generous in sharing knowledge on how I can continue to extend the life of my carpets myself.
14:10 02 Oct 20
Professional company that service you with expertise and quality work and responsiveness!
12:54 02 Oct 20
This company was very responsive when I reached out to them to get a quote. I was able to get an appointment quickly. They texted me when they were on the way and they did show up in the time slot that they gave me when I scheduled my appointment. The two technicians were very professional and very polite. They asked questions, and got straight to work and didn't stop until they finished. I was very impressed. I will recommend them to family and friends.
19:58 01 Oct 20
Kevin and Maya did an outstanding job cleaning carpets, area rugs and upholstery for us. Although my couch is 17 years old, Kevin made it look fresh and clean. He does great work and I highly recommend him.
We had three floors of carpeting cleaned and they did an outstanding job. The carpet looks brand new again. I was most impressed with their attention to...
15:28 29 Sep 20
After my dog had an accident on our area rug, I called Bluegrass Cleaning Company. I left a voicemail but received a call back in less than 5 minutes. He asked me about the dimensions and material of my rug, then told me it would not be worth it to bring it in because the cleaning needed would be too intensive and not economical for the age/condition of the rug. However, he did walk me through an at home cleaning procedure that should work and said if I have any issues to call and he can walk me through it again. This company is professional, responds quickly, and is eager to help. I appreciated their honesty and help. I did not use this company this time but definitely will if needed in the future!
14:54 27 Sep 20
Family business and was very prompt and professional and did an excellent job cleaning stains in my mattress. I didn't feel embarrassed about the stains as Kevin made it seem so normal.
They were the best carpet cleaners we have ever had!! Very professional and did an excellent job!!! Than you Kevin and Maya!!
Kaitlin W. Clay
21:56 29 Aug 20
Kevin went above and beyond to help me clean an antique rug I bought online. It was very dirty, had significant moth damage and needed the ends repaired. Kevin cleaned the rug to perfection, and kept me up-to-date by sending progress pictures. He then took the rug to Dana Kelly, a local repair professional. Dana not only fixed the ends, but felt it necessary for the rug to be cleaned further so they sent it to someone in Memphis, who conducted an extensive deep clean. Kevin topped-off the experience by offering I only pay for the repairs and not his own cleaning, seeing as though it was cleaned further by someone else. The rug now is soft, vibrant and has been brought back to life. I will only trust Kevin to clean my rugs in the future!
They did an amazing job cleaning an old and very dirty couch. Very impressed and would recommend.
18:31 22 Jul 20
They did an amazing job and were sooooooooooo helpful. They came on time, gave exactly what was expected plus more, and got my house together right before my son's birthday party. Talking about LIFE SAVERS, they did a simply outstanding job and will definitely be using them in the future!!!!!!!!!!
14:48 19 Jul 20
20:21 17 Jul 20
Just had our third carpet cleaning from Bluegrass Cleaning Company and for the third time I have to give them a five-star review. I appreciated the texted reminders and how efficiently they worked once they were in the house. Their cleaning products never leave the house with any strong odors and they make sure you don't have any questions before they leave the house. I highly recommend this excellent company.
14:06 16 Jul 20
13:11 15 Jul 20
16:02 12 Jul 20
They love what they do, house was absolutely clean and fresh... thanks a lot
Best service ever. They were able to walk me through the process and educate me about care based on type of material.
13:37 04 Jul 20
Kevin and his wife did an excellent job in my home. They were thorough and worked efficiently. Almost my entire home was completed in less than 3 hours. The carpets look great afterward! I would definitely recommend their services. I will be calling them again!
They do great job cleaning areas that are high traffic area. Leave the carpet smelling fresh and clean. Reasonable pricing too!
15:59 18 Jun 20
I love working with Bluegrass Cleaning Company! This local business cares deeply about our community, and providing the best services using pet and family-safe, environmentally friendly products. When the priorities of a company are to first and foremost ensure that the employees and customers are completely satisfied with their practices, it follows that the entire process is going to be a 5-star experience.
This was the second time I have requested service from Bluegrass Cleaning. Kevin is professional and is not pushy with add on services, but simply explains them and allows you to choose. We did add Scotch Guard and he told us exactly how to get a spill off the furniture if it happens. Furniture looks like new. Would completely recommend Bluegrass Cleaning.
11:35 01 Apr 20
14:09 20 Mar 20
Kevin and Maya did an excellent job and I highly recommend them. They kept me updated on when they would be arriving, did a very good job cleaning my upholstered furniture and area rugs, and Maya made my carpet stairs look like new!!
14:31 08 Mar 20
These guys were great, the final quote came out below what the original estimate was and they were in and out very quickly. Will definitely use again!
Kevin, did a fantastic job! He successfully removed alcohol, projectile vomit and ashes from the light tan colored carpet in one of our short-term rentals. I'm so happy. In addition, it product he used is quick drying. Life saver for us.
Great job and really made sure it was done right! Took care of my parents basement that our family dog had #1 all over, looked so amazing afterwards like...
20:37 02 Dec 19
Kevin & Maya did a fantastic job giving new life to 14 dingy dining chairs, 2 sofas, and 2 rugs!! Their prices are very reasonable as well. They brought a bunch of equipment, related chemicals, and worked fast! I am very pleased with the results, and will reach out to them again when I need work done. Very nice folks; you should definitely give them a try.
Bluegrass Cleaning was at my home when they stated they would be; they were honest about the outcome; and they were extremely nice. Will definitely use again!
19:50 07 Nov 19
Kevin keeps you informed on his arrival it good, but the work he does when he arrives it outstanding.
14:40 28 Sep 19
Kevin did a great job cleaning my couch and love seat. Bluegrass Cleaning Company is who I call when I need my floors, carpets or furniture cleaned. They have always done a great job.
11:34 28 Sep 19
Professional, dependable and punctual! Will definitely use this company again!
21:08 20 Jul 19
Excellent work, great price, and very friendly!
15:06 03 Mar 19
Prompt and very efficient. Took extra care on a couple of areas that neede special attention. This is not my first time using this company and won’t be my last.
Scott Gayton Liter
16:01 21 Dec 18
William was very professional, informative, and helpful. We wound up needing a different cleaning technique since our carpets were in such bad condition. He helped us find the right people to do the job. 5 stars for ethics and integrity.
16:07 16 Dec 18
Bluegrass Cleaning Company is an excellent choice for making your carpets fresh and clean! We scheduled them to come on a Saturday so the carpets in our home could be cleaned before we moved in. William showed up on time for the walkthrough, provided an estimate, and started cleaning within half hour. At first, I was nervous that he was there by himself but since we didn't have any furniture to move, William was still able to get the job done as scheduled. Our carpets look great! We will definitely call on Bluegrass Cleaning Company and William for our future carpet cleaning needs!
15:42 27 Nov 18
Completely satisfied with the job done by Bluegrass Cleaning. I couldn't believe how great the stairs looked. My wife indicated that they almost looked new. The carpet looked great and dried quickly. I'll definitely be a repeat customer and highly recommend Bluegrass Cleaning. Quality work at an affordable price.
15:11 15 Nov 18
We received excellent carpet cleaning service and grout cleaning from Bluegrass Cleaning Service. The technician, William, was professional and efficient.
16:56 04 Nov 18
William did a great job with my carpet and couch. He kept me posted as to what he was doing, approximately how long the drying process would be, and what to do after the drying process. He was very personable and friendly. Thank you, William!
15:18 01 Nov 18
They worked hard to do the right thing. I would recommend them to anyone who has pets. They genuinely care about taking care of the customer
A big thank you to William at Bluegrass Cleaning! My carpet looks great and I appreciate your knowledge and helpful tips. See you next year for our annual cleaning! And maybe before for cleaning and storage of those area rugs.
First off Kevin is very personable and friendly, which I feel is important when letting someone in your home. He gave his gratitude to me for being a teacher which was very appreciated. After I asked about scheduling he was willing to work out a time that was convenient for me, it was super easy to schedule! The job was well done and affordable! I highly recommend.
We had terrible pet stains from an elderly dog and they did a fabulous job treating the stains and even finding some we didn’t know about and cleaning those as well. Very thorough, professional and friendly.
Terrific service today! Very professional and thorough. Removed stains that other's have not been able to remove. The previous smoke smell was gone and no chemical smells left behind. They were very kind and patient with my elderly Mother. I will use them again for sure!
I chose Bluegrass Cleaning based on their excellent reviews on Yelp and I’m glad I did! I got an immediate response to my initial call, Kevin then asked good questions about my upholstery cleaning needs and gave me a fair quote prior to their arrival in my home… Which was the very next day! They even did an awesome job on our basement stairs during their visit – which was added to their “to do” list once they arrived. They were prompt, professional, knowledgeable and efficient in their service as well as being very personable. My carpet, my chairs, and my stairs are as good as new!!
My mom's dog had a field day with one fairly expensive rug and one cheaper shag rug. Kevin picked up my rugs and returned them about 2 weeks later as good as new-- he even helped me move furniture to put the rugs back where they go! They look and smell fantastic.
Being a veteran, I was lucky to have my service done on Veterans Day and was given a very gracious veterans discount. I didn't expect ALL of the spots in my carpet to be removed, but they were. Excellent cleaning! Michael Cavanaugh......Go Army!
I had a great experience with Bluegrass carpet cleaning. They were prompt, efficient, thorough, professional and courteous. They cleaned up after the job and left my home in perfect order. I will definitely use them again and highly recommend them.
If you need your carpets cleaned I highly recommend Kevin. Yesterday, he gave me an estimate and then completed my job in less than 3 hrs. I'm putting a house on the market and needed this done asap. He did a great job and his price was more than reasonable.
Excellent job on my 3 bedroom house. Reasonable price and showed up right on time. There was a stain that was in the carpet I moved in 7 years ago. Its no longer there. I highly recommend Bluegrass Cleaning Company .
After another cleaning company left me stranded, Kevin was able to squeeze me in on short notice. He did a fantastic job and provided amazing customer service. I cannot recommend him enough! Plus, the text updates were awesome - letting me know when he's en route and finished with the cleaning 😊
Kevin was very very fast to respond to my request for someone to clean my carpets. We got together and I was very impressed with his cleaning processes/products and how well they worked on my old worn out carpets when he showed me how his overall process worked. I did not wind up using Kevin because I actually put brand-new carpet in my house before selling it. But I would highly recommend Kevin and his business for any of your carpet cleaning needs.
We could not be pleased more with Bluegrass Cleaning. Kevin and his company cleaned three rugs for our home. We had neglected them and thought about new ones but we decided to try having them cleaned first. Now we are glad for calling Bluegrass. They were prompt, moved furniture and put it back in place and the rugs look great. We will call Kevin any time we need carpet or rugs cleaned.
Just had carpets cleaned after alot of neglect the guys came in and cleaned and made it look AMAZING didnt have much hope but they did it. Very professional and friendly very reasonably price and on time. I will use them again and spread the word!!!! Thanks guys!!!! Chalk one up for the little guys!!!
I am a Realtor and was looking for a good carpet cleaning service. I used Kevin on a Rental property we just bought. He showed up on time, was very professional and did a great job. I would recommend him to anyone in the future.
On time, very professional, very thorough. Kevin and his crew made sure we understood what he had done with our carpet and upholstered furniture and that we also understood the best way to maintain it. Excellent service!
I won a free 3 room cleaning, which was awesome in itself, but also needed another room and hall cleaned. Was really good pricing, and the work was amazing. Came cleaner alot better than I thought It would have been. 5 Kids and 2 dogs and the carpet was awful, I'm amazed and am definitely going to tell everyone I know about this company. Thank you
Just bought house and the carpet was eight years old and stained in spots. Kevin came in and attached it like it was a piece of cake and made it look like new. Kevin was very professional and friendly. Thank you Kevin for a Great job :-)
Kevin and his co-worker did an amazing job! We used this company to clean our carpets before we put our house on the market. The carpet looked new! Our house sold in 3 days! This company has great customer service! You will not be disappointed.
Thank you so much for cleaning my carpets and couch. I am so happy, it looks like I have new carpet. Thank you for getting Serita's (my dog) stains out of the carpet and that spot the kids spilled something on years ago. The arm of my couch was so dirty, it looks just like it did when I bought it now. You and your son did an amazing job and I really appreciate how polite you all are. I will definitely tell all my friends about you. Thank you again.
These guys are great. I had an urgent need to get my mom's place clean while she was in the hospital. I had Servpro quote it and then cancel on me. Two others looked and say they couldn't get to me in time. Bluegrass came out when they said, quoted me a very reasonable price and did an excellent job. I highly recommend these guys!
Kevin is a great, hard-working, guy. His attention to detail and pursuit of quality is evident in everything he does. If you need your carpets cleaned or just want to make your house look fantastic, he is definitely the man to go to.