Cleaning Tips & Tricks - Bluegrass Cleaning

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Customer Reviews

Google Rating

4.9

Based on 66 reviews

Bluegrass Cleaning Company

4.9

John Hopkins

16:02 12 Jul 20

They love what they do, house was absolutely clean and fresh... thanks a lot

Sarah Babb

13:37 04 Jul 20

Kevin and his wife did an excellent job in my home. They were thorough and worked efficiently. Almost my entire home was completed in less than 3 hours. The carpets look great afterward! I would definitely recommend their services. I will be calling them again!

Jerilyn Ehrlich

00:27 21 Jun 20

Kevin and Maya did an outstanding job cleaning the carpets for us. They worked efficiently and the results were great. The carpets are clean and they smell very nice too. I would definitely use their service again.

Maya Ivers

15:59 18 Jun 20

I love working with Bluegrass Cleaning Company! This local business cares deeply about our community, and providing the best services using pet and family-safe, environmentally friendly products. When the priorities of a company are to first and foremost ensure that the employees and customers are completely satisfied with their practices, it follows that the entire process is going to be a 5-star experience.

E H

14:15 11 Apr 20

This was the second time I have requested service from Bluegrass Cleaning. Kevin is professional and is not pushy with add on services, but simply explains them and allows you to choose. We did add Scotch Guard and he told us exactly how to get a spill off the furniture if it happens. Furniture looks like new. Would completely recommend Bluegrass Cleaning.

molly colebrook

11:35 01 Apr 20

Ginger Fraser

14:09 20 Mar 20

Kevin and Maya did an excellent job and I highly recommend them. They kept me updated on when they would be arriving, did a very good job cleaning my upholstered furniture and area rugs, and Maya made my carpet stairs look like new!!

Adam Witt

14:31 08 Mar 20

These guys were great, the final quote came out below what the original estimate was and they were in and out very quickly. Will definitely use again!

Jeana Pillion

14:36 27 Feb 20

Kevin, did a fantastic job! He successfully removed alcohol, projectile vomit and ashes from the light tan colored carpet in one of our short-term rentals. I'm so happy. In addition, it product he used is quick drying. Life saver for us.

Fareed Khan

20:37 02 Dec 19

Kevin & Maya did a fantastic job giving new life to 14 dingy dining chairs, 2 sofas, and 2 rugs!! Their prices are very reasonable as well. They brought a bunch of equipment, related chemicals, and worked fast! I am very pleased with the results, and will reach out to them again when I need work done. Very nice folks; you should definitely give them a try.

David Powell

19:50 07 Nov 19

Kevin keeps you informed on his arrival it good, but the work he does when he arrives it outstanding.

Stephanie E

14:40 28 Sep 19

Kevin did a great job cleaning my couch and love seat. Bluegrass Cleaning Company is who I call when I need my floors, carpets or furniture cleaned. They have always done a great job.

joy massey

11:34 28 Sep 19

Professional, dependable and punctual! Will definitely use this company again!

Zaen Sardar

21:08 20 Jul 19

Excellent work, great price, and very friendly!

Alice Lawson

15:06 03 Mar 19

Prompt and very efficient. Took extra care on a couple of areas that neede special attention. This is not my first time using this company and won’t be my last.

Scott Gayton Liter

16:01 21 Dec 18

William was very professional, informative, and helpful. We wound up needing a different cleaning technique since our carpets were in such bad condition. He helped us find the right people to do the job. 5 stars for ethics and integrity.

Tarandeep Woo

16:07 16 Dec 18

Bluegrass Cleaning Company is an excellent choice for making your carpets fresh and clean! We scheduled them to come on a Saturday so the carpets in our home could be cleaned before we moved in. William showed up on time for the walkthrough, provided an estimate, and started cleaning within half hour. At first, I was nervous that he was there by himself but since we didn't have any furniture to move, William was still able to get the job done as scheduled. Our carpets look great! We will definitely call on Bluegrass Cleaning Company and William for our future carpet cleaning needs!

D Boyd

15:42 27 Nov 18

Completely satisfied with the job done by Bluegrass Cleaning. I couldn't believe how great the stairs looked. My wife indicated that they almost looked new. The carpet looked great and dried quickly. I'll definitely be a repeat customer and highly recommend Bluegrass Cleaning. Quality work at an affordable price.

charlie hannan

15:11 15 Nov 18

We received excellent carpet cleaning service and grout cleaning from Bluegrass Cleaning Service. The technician, William, was professional and efficient.

Lori Nguyen

16:56 04 Nov 18

William did a great job with my carpet and couch. He kept me posted as to what he was doing, approximately how long the drying process would be, and what to do after the drying process. He was very personable and friendly. Thank you, William!

Justin Settles

15:18 01 Nov 18

They worked hard to do the right thing. I would recommend them to anyone who has pets. They genuinely care about taking care of the customer

Lynn and Nancy Wiseman

01:34 01 Oct 18

Great job...very pleased!

Jenny McIlrath

23:53 29 Sep 18

great company. Carpets and couch came out looking brand new! Best in the business

Robert Douglas

19:09 31 Aug 18

First class company that does whats promised. Highly recommend them .

Lizzy Earnest

15:20 30 Aug 18

William came out to clean our carpets. Our 3 carpets that he did seriously look and smell AMAZING! Before he came my dogs had went on a peeing spree and the smell was awful. But now our carpets are basically brand new!! Would recommend and will be using William again!! Thank y’all so much! Couldn’t be happier with our carpets!

JT Whalen

01:27 24 Aug 18

Briefly worked with the company. The owner Kevin knows the trade like the back of his hand. Good man who puts out quality work. Highly recommend.

Mary Lawson

20:39 22 Jul 18

This company is awesome. They do great work. They are incredibly responsive, professional, and truly interested in giving you a great service at a competitive price. They will be my go-to company for carpet cleaning.

Marcia Harp

01:56 26 Jun 18

This is the third year in a row that I've used Bluegrass Cleaning Co. for my carpets, and I have been thoroughly pleased every time. The low moisture system that they use dries much faster than the steam cleaning method, and the carpets seem to stay clean longer....no problem with the same stains popping back up later. I like the fact that this is a locally owned business, and Kevin really goes above and beyond to make sure you are satisfied! I have tried using one of the national chains (you know who I mean). They spend half their time trying to convince you that you need some additional service. You won't get that with this company. Very highly recommended!!

Diana Clark

23:55 16 Jun 18

James Carr

13:29 13 Jun 18

Bluegrass Cleaning Company offers great cleaning services as well as top notch customer service! I had the carpets cleaned throughout a new home, as well as a property I just sold. Timely updates were given about when the crew would arrive and everyone I had the pleasure of meeting was very polite and passionate about offering the best quality cleaning. They were informative about the cleaning process and up front with any concerns. I definitely suggest calling Bluegrass Cleaning Company to anyone considering having their flooring and/or upholstery cleaned, you won't be disappointed!

Rena Wiseman

12:17 01 Jun 18

Kevin did a great job cleaning our hardwood floors. When it turned out that the initial cleaning did not remove all the old floor polish, Kevin returned 2 additional days to re-clean the floors. And, as our floors soaked up the poly coating, he had to order more coating. The end result is that we have clean floors that we love. Kevin also gave us a kit of the proper cleaning product to use in the future. I strongly recommend Kevin and Bluegrass and plan to use his services in the future for carpet cleaning.

Elizabeth Williams

14:05 31 May 18

Bluegrass Cleaning personnel were polite and efficient. We would recommend this service to anyone!

Pallie Savoie

12:00 26 Apr 18

Kevin was super professional, explained the options very clearly and finished in a timely manner. We definitely plan on using Bluegrass Cleaning Company in the future.

jacquie downard

12:17 18 Mar 18

I'd recommend Bluegrass over and over! Top notch service all the way around. Very pleased, my rugs turned out beautifully! As particular as I am, they exceeded expectation!

Elizabeth Headley

16:34 15 Mar 18

Excellent service and excellent results! This was a completely different cleaning service than I've experienced with some of the National brand carpet cleaners. Jeff and Shawna did a extremely through job and I never had a doubt about their trustworthiness. I highly recommend Bluegrass Cleaning Company for your carpet and upholstery cleaning needs.

Mary McFadden

15:17 11 Mar 18

I have used Bluegrass several times now and every time Kevin and crew are amazing! This time I got the pleasure of being the first client to have their new machine clean my carpet. WOW! That machine is awesome! I have 3 large breed, long hair dogs and 16 year old carpets and this machine did outstanding! I will continue to use Bluegrass and recommend them to everyone I know!

Quinathan

16:43 24 Jan 18

Great job. Personable and accommodating.

Shelley Theise

12:07 17 Jan 18

Bluegrass cleaning is a perfect example of 'As good as it can get '. Communication, accommodation, information, service, results- this company is THE BEST ! If they were a provider of cable tv services-well, then life would be perfect!4 ORANGE SILK (weren't scotch guarded by manufacturer 😩) chairs came home to my dining room table this week. Wow! Bluegrass cleaning company is superb. Period. They have no competition and I only write reviews when I am a raving fan!

Amira Zohary

21:10 07 Jan 18

Celia Banks

20:15 18 Dec 17

I had a wonderful experience with Bluegrass Cleaning Company. I hired them to clean a piece of furniture and clean a rug off the premises. The two staff members that came to my home to retrieve the rug and to clean the chair were experienced, helpful, and courteous. They did such a thorough job and my furniture looks amazing. I look forward to using their services again.

Jillian Lowe

15:22 10 Dec 17

friendly and easy!!!

Sara Maggard

14:12 19 Nov 17

Our rug looks lovely again. Reasonable cost, pick up delivery and drop off services-love that.

Stephanie Meadows

02:46 12 Nov 17

Very pleased with my service. I had a pet stain that I attempted to remove on my own with store-bought solutions. I blotted, vacuumed, and used the solution and I removed a great deal. However, over time, there was still a stain, a faint smell from the dog, and an overwhelming smell of the chemicals to treat it. I called Bluegrass Cleaning Company and they did a remarkable job on cleaning and refreshing my mattress -- no smells remain!

Jim Mills

12:12 16 Oct 17

I've used Bluegrass Cleaning Company twice and they never disappoint. Friendly staff and great attention to detail. My sectional sofa and carpets look wonderful and I will definitely use them again. Don't hesitate to give them a call....you won't be sorry!

Stephanie Combs

17:56 28 Sep 17

Kevin and Bluegrass Cleaning Company have the upmost professionalism, class, and respect for their clients. I can't say enough good things about this company and words don't do them justice. The prices are absolutely fair and very reasonable. They do excellent work and are pet/family friendly! They are nice to pets and understanding. They use products that are safe for your family, children, and/or your animals. And not only that, the work they do and the results of that work are absolutely excellent. I would recommend to anyone in the Lexington area or surrounding areas looking to get their carpet, area rugs, hallways, staircases, upholstery, and/or flooring cleaned. This was the best decision our family has made in hiring a company to do work for us! Thank you Kevin and Bluegrass Cleaning Company you all are the best!

Petey Selekta

20:36 15 Sep 17

I had the privilege of contacting the owner Kevin for a quote on carpet cleaning services.He was very helpful and thorough with wanting to know what I wanted to have done and what he could do and would charge for his services.His arrived promptly on time and did their job very well. His was friendly, professional, and courteousI highly recommend his services

Lynda Kemp

21:57 27 Aug 17

Very professional. On time, great communicating with you to know when they will arrive. Our carpet is the cleanest its ever been.

Kevin Donnelly

11:34 30 Jun 17

Brenda Ayotte

11:15 19 May 17

I highly recommend Bluegrass Cleaning as they do an incredible job! Always impressed and surpass my expectations.

Nunyo B

14:15 30 Apr 17

See all reviews Write a review

Facebook Rating

4.9

Based on 52 reviews

Bluegrass Cleaning Company

4.9

Martha Boles Casher

13:34 28 Jun 20

So good to take care cleaning a few area rugs! Kevin and crew were professional, quick, detailed AND all for a reasonable price! See ya next cleaning!

Jerilyn Ehrlich

00:35 21 Jun 20

Kevin and Maya did a great job on our carpets. They were efficient and the results were great. The carpets look clean and they smell very nice too! I give them 5 stars.

Jackie Garrison

21:22 19 Jun 20

They do great job cleaning areas that are high traffic area. Leave the carpet smelling fresh and clean. Reasonable pricing too!

Melissa Pack Moran

11:42 03 Jun 20

Did a great job and came on short notice

Charlie Hannan

15:20 28 Feb 20

Very professional. Great service and follow-up.

Nancy Jolly

15:44 17 Nov 19

Bluegrass Cleaning was at my home when they stated they would be; they were honest about the outcome; and they were extremely nice. Will definitely use again!

John T. Kemper III

13:23 29 Dec 18

Great communication on pricing, time of arrival, cleaning of aging carpet terrific. We felt like they cared about our satisfaction. First time client, and will use again.

Signe Dunn

13:54 05 Oct 18

Bluegrass Cleaning Company did a wonderful job cleaning our carpet. They were very friendly, knowledgeable, and trustworthy. I highly recommend their services.

Jami Bailey

14:09 05 Sep 18

A big thank you to William at Bluegrass Cleaning! My carpet looks great and I appreciate your knowledge and helpful tips. See you next year for our annual cleaning! And maybe before for cleaning and storage of those area rugs.

Veronica Boller

19:01 20 Jun 18

First off Kevin is very personable and friendly, which I feel is important when letting someone in your home. He gave his gratitude to me for being a teacher which was very appreciated. After I asked about scheduling he was willing to work out a time that was convenient for me, it was super easy to schedule! The job was well done and affordable! I highly recommend.

Susan Thornberry

15:58 27 May 18

We had terrible pet stains from an elderly dog and they did a fabulous job treating the stains and even finding some we didn’t know about and cleaning those as well. Very thorough, professional and friendly.

Brandy Royer

14:14 25 May 18

Had a mattress cleaned. It's like new. 10/10 would use again.

Karen Wilkerson Byron

14:17 20 May 18

On time, great job, good price, did what I asked. 5 stars

Beckey Glancy Breeze

02:01 27 Apr 18

Terrific service today! Very professional and thorough. Removed stains that other's have not been able to remove. The previous smoke smell was gone and no chemical smells left behind. They were very kind and patient with my elderly Mother. I will use them again for sure!

Bibi Pennie

12:39 11 Feb 18

My kids had literally destroyed the carpets in thier room, and they now look great, thanks to bluegrass..

Barb Wathen

14:12 25 Jan 18

Ambra Knoche

16:28 28 Dec 17

Had a great 1st experience. Simple process to schedule and everything went smooth during the cleaning. Spots were removed! Thanks for the great customer service and consistent communication as well.

Mary Ellen Chaplin

18:53 10 Dec 17

Jillian Lowe

15:03 10 Dec 17

Donna Smith

04:12 04 Dec 17

I chose Bluegrass Cleaning based on their excellent reviews on Yelp and I’m glad I did! I got an immediate response to my initial call, Kevin then asked good questions about my upholstery cleaning needs and gave me a fair quote prior to their arrival in my home… Which was the very next day! They even did an awesome job on our basement stairs during their visit – which was added to their “to do” list once they arrived. They were prompt, professional, knowledgeable and efficient in their service as well as being very personable. My carpet, my chairs, and my stairs are as good as new!!

Erin Braudis Hudson

20:14 03 Dec 17

They did an awesome job and they are very reasonably priced!

Jamie Elizabeth Pursifull

15:07 14 Nov 17

My mom's dog had a field day with one fairly expensive rug and one cheaper shag rug. Kevin picked up my rugs and returned them about 2 weeks later as good as new-- he even helped me move furniture to put the rugs back where they go! They look and smell fantastic.

Stephanie Faulkner

01:02 14 Nov 17

Being a veteran, I was lucky to have my service done on Veterans Day and was given a very gracious veterans discount. I didn't expect ALL of the spots in my carpet to be removed, but they were. Excellent cleaning! Michael Cavanaugh......Go Army!

Judy Jones-Malone

20:21 04 Nov 17

I had a great experience with Bluegrass carpet cleaning. They were prompt, efficient, thorough, professional and courteous. They cleaned up after the job and left my home in perfect order. I will definitely use them again and highly recommend them.

Eveanna Betz Barry

20:14 04 Oct 17

A great job was done - a 20 year old carpet looks great. I have recommended Bluegrass Cleaning on Open Door. I will definitely use this company again!

Pat Stahl

21:48 15 Sep 17

Jean Wilcox

15:29 08 Sep 17

If you need your carpets cleaned, I highly recommend Kevin with Bluegrass Cleaners.This was my second time using them and as the first time I was very pleased. They do a fantastic job!

Travis Roberts

01:39 14 Aug 17

Worked on a tight timeline to clean carpets before moving day. Very pleased with the results and that the stains are gone. Pretty much like moving into a home with new carpets. Highly recommend

Brenda J. Bunch

12:53 13 Aug 17

If you need your carpets cleaned I highly recommend Kevin. Yesterday, he gave me an estimate and then completed my job in less than 3 hrs. I'm putting a house on the market and needed this done asap. He did a great job and his price was more than reasonable.

Melappalayam S Viji

15:19 16 Jul 17

Punctual, prompt and thorough as well as pleasant to interact with. Will recommend highly.

Nancy Prunty

16:15 09 Jul 17

I have used Kevin and Blurgrass before, I was very pleased with them then and pleased with them again. their work really cleans carpet! I will only use them from now on

Robin Maloney

23:32 07 Jul 17

Great job cleaning my carpet and protecting it. Till next time. Thank you!

Amon Kavanaugh

22:49 23 May 17

Excellent job on my 3 bedroom house. Reasonable price and showed up right on time. There was a stain that was in the carpet I moved in 7 years ago. Its no longer there. I highly recommend Bluegrass Cleaning Company .

Chelsea Magee Stillwell

12:27 28 Apr 17

After another cleaning company left me stranded, Kevin was able to squeeze me in on short notice. He did a fantastic job and provided amazing customer service. I cannot recommend him enough! Plus, the text updates were awesome - letting me know when he's en route and finished with the cleaning 😊

Gayla Jones

21:51 20 Apr 17

Kevin was very very fast to respond to my request for someone to clean my carpets. We got together and I was very impressed with his cleaning processes/products and how well they worked on my old worn out carpets when he showed me how his overall process worked. I did not wind up using Kevin because I actually put brand-new carpet in my house before selling it. But I would highly recommend Kevin and his business for any of your carpet cleaning needs.

Pat Miller

22:47 29 Nov 16

We could not be pleased more with Bluegrass Cleaning. Kevin and his company cleaned three rugs for our home. We had neglected them and thought about new ones but we decided to try having them cleaned first. Now we are glad for calling Bluegrass. They were prompt, moved furniture and put it back in place and the rugs look great. We will call Kevin any time we need carpet or rugs cleaned.

Christy Dunsil Collins

17:02 07 Nov 16

Just had carpets cleaned after alot of neglect the guys came in and cleaned and made it look AMAZING didnt have much hope but they did it. Very professional and friendly very reasonably price and on time. I will use them again and spread the word!!!! Thanks guys!!!! Chalk one up for the little guys!!!

Mary Katherine McFadden

19:47 05 Nov 16

Never had my carpet professionally cleaned in the 14 years I have lived in Masterson Station. Kevin and Steve were awesome to work with! Once Kevin saw that what they were doing was not going to clean the carpet to his high standards, he went back and changed out trucks and pulled out "the big guns" to tackle my carpet. It looks a million times better! Much better than I would have thought it would at 14 years old. I will definitely suggest them to my friends in the area! Kudos on the military discount! We will definitely use them again!

Roger Browning

18:47 10 Oct 16

I am a Realtor and was looking for a good carpet cleaning service. I used Kevin on a Rental property we just bought. He showed up on time, was very professional and did a great job. I would recommend him to anyone in the future.

Pam McMullen Martinolich

17:00 30 Sep 16

On time, very professional, very thorough. Kevin and his crew made sure we understood what he had done with our carpet and upholstered furniture and that we also understood the best way to maintain it. Excellent service!

Melisa Emerson

17:29 22 Sep 16

I won a free 3 room cleaning, which was awesome in itself, but also needed another room and hall cleaned. Was really good pricing, and the work was amazing. Came cleaner alot better than I thought It would have been. 5 Kids and 2 dogs and the carpet was awful, I'm amazed and am definitely going to tell everyone I know about this company. Thank you

Eric Cowden

21:12 29 Aug 16

They did an excellent job and their customer service was equally impressive! Would highly recommend..

Les Thurston

11:17 11 Aug 16

Just bought house and the carpet was eight years old and stained in spots. Kevin came in and attached it like it was a piece of cake and made it look like new. Kevin was very professional and friendly. Thank you Kevin for a Great job :-)

Stephanie Rabe Plumlee

01:15 10 Aug 16

Fantastic service! Very professional and reasonably priced! They are especially great with animal oders and stains!

Laura Elizabeth

18:55 29 Jul 16

Kevin and his co-worker did an amazing job! We used this company to clean our carpets before we put our house on the market. The carpet looked new! Our house sold in 3 days! This company has great customer service! You will not be disappointed.

Megan Elizabeth Hill

01:41 06 May 16

He did a great job on our pet stained carpet. Incredibly friendly and amazing work.

Joseph Hawkins

01:48 15 Mar 16

Did a great job on our carpets even though they're pretty old they looked a lot better. He also was able to work me in before pictures were taken for our home to go up for sale which was nice.

Lavinia Willoughby Whitt

20:10 07 Dec 15

This company does excellent work. They are on time and their rates are very affordable. We have used them with our business and home. We will use them again. Mike & Lavinia Whitt

Tracey Dale

02:22 11 Jul 15

Great customer service. He made sure we were satisfied with the work he done..I recommend him highly.

Brenda Webb

23:24 15 May 15

Thank you so much for cleaning my carpets and couch. I am so happy, it looks like I have new carpet. Thank you for getting Serita's (my dog) stains out of the carpet and that spot the kids spilled something on years ago. The arm of my couch was so dirty, it looks just like it did when I bought it now. You and your son did an amazing job and I really appreciate how polite you all are. I will definitely tell all my friends about you. Thank you again.

Patricia Bewley Grubb

17:45 02 Mar 15

Kevin is awesome my carpets were pet strained now they look brand new I highly recommend this company

Mike Amick

14:10 21 Feb 15

These guys are great. I had an urgent need to get my mom's place clean while she was in the hospital. I had Servpro quote it and then cancel on me. Two others looked and say they couldn't get to me in time. Bluegrass came out when they said, quoted me a very reasonable price and did an excellent job. I highly recommend these guys!

Kristin Cable

18:49 21 Jan 15

I just received my free carpet cleaning today from the contest I won and it looks wonderful! They were so nice and professional, and I will definitely be using them again!

David Ivers

02:02 08 Dec 14

Great people, you can't ask for anything better, they treat you like family.

Bobbie Drury

04:17 26 Nov 14

Loni Zagar Crostic

12:10 21 Nov 14

Kevin is the best! Very meticulous. He was able to get wine stains out that two other companies could not!

Jessi Kidwell

16:15 11 Nov 14

My carpets look great after being cleaned! I was thrilled to have won the free cleaning contest and have this done. Definitely telling family about this company!

Cami Ivers

09:45 15 Oct 14

Kevin knows his business. He does my carpet and gets stains out I thought would never come clean. My carpet looks brand new!! Call him when you need yours done.

Kirk Smith

17:41 09 Oct 14

Kevin is a great, hard-working, guy. His attention to detail and pursuit of quality is evident in everything he does. If you need your carpets cleaned or just want to make your house look fantastic, he is definitely the man to go to.

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Yelp Rating

5.0

Based on 6 reviews