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You’re on your way to a cleaner and healthier home.

Preparing for Your House Cleaner

Whether you’ve just booked your first house cleaner or your first cleaner in a while, it’s always good to do a refresher on preparing for a house cleaner. 

You can do some simple things to ensure that your house cleaner can do their best work and that your home will have that deeply satisfying, deeply clean feeling when they’re done working. 

Declutter Your Floors & Counters

Let’s start with the most essential tip: have the surfaces you want cleaned clutter-free. 

This single action will ensure two things. First, there will be no confusion regarding where items go; you’ll put away the important ones. Second, your house will be cleaned faster so you can get back to your daily routine more quickly.

While house cleaners may help tidy up toys, shoes, and stray items, their main job is to clean, not organize personal items. If all surfaces are ready to clean, they’ll do a better job – and in less time. 

Deal with Your Dirty Dishes

Generally, we don’t wash dishes or deal with food messes. At the most, we can load the dishwasher if the customer puts in a special request.

Washing and putting away your dirty dishes allows your house cleaner to access areas they do clean, like your sink and kitchen countertops. 

Put Away Your Valuables

House cleaners are very careful from the moment they set foot in your house. However, accidents happen. If any item of value could easily get broken, please put it somewhere safe.

Additionally, if you have smaller valuables (jewelry, coins, etc.), it’s always best to ensure those are secure before inviting anyone into your home. 

While our company goes through rigorous background and criminal check processes for every cleaner, it’s best to ensure that the items you value are not lying around when your cleaner arrives. 

Move or Secure Fragile Items

In the same line as valuable objects, if there’s a delicate item, move it or store it somewhere safe. If you’d like your cleaner to take care of it, but it needs to be cleaned in a specific way, let the cleaner know in advance.

Secure Your Pets

Bluegrass Company & Hardwood Refinishing Company is absolutely a pet-friendly house cleaning service in Lexington. However, it’s still essential for everyone’s safety to ensure that your furry friend is in a secure location where we will not be cleaning.

Leave Special Instructions for Your Cleaner

Always communicate with your house cleaner, especially if you have specific requests within the bounds of the work your house cleaner will do. If you want your cleaner to pay special attention to an area of your house, leave out another, or tell them there’s a problem with a faucet, communicate with them verbally when they arrive at your home. A note on the fridge – or somewhere obvious and visible – is always welcomed as well.  

Follow Proper House Cleaner Etiquette

Both you, as a homeowner, and we, as house cleaners, want the cleaning session to go as smoothly as possible. For that to happen, following proper house cleaning etiquette is essential. There’s not much else to it than what’s stated above. Don’t worry if you forget something the first time a house cleaner comes. You’ll get the hang of it, the more cleaning services you hire. 

Melissa Hatfield
Melissa Hatfield

Just left us a 5 star review

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Melissa Hatfield
December 7, 2024

Arrived on time, did a great job and all at a great price.

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S Block
November 19, 2024
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Carl Kurz
October 24, 2024

Excellent job i would highly recommend them, on time polite and carpets look great

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Karissa Collins
recommends
October 22, 2024

Bluegrass did a great job cleaning all of the carpets in our new house! And the discount for being healthcare workers was an added bonus!

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Abby Sams
September 19, 2024

We will definitely be using bluegrass cleaning again!! Very professional and they work very quickly!

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Lynn Littrell
September 18, 2024

A great job cleaning and sanitizing our water stained /damaged couch. Friendly service and transparent pricing. I would definitely use again and recommend !

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Pete Miller
September 4, 2024

They provided an accurate quote, accommodated our schedule, showed up on time, were careful to not leave a mess, did a nice job of cleaning the carpet, and were pleasant to work with.

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Sindi McFerran
August 31, 2024

Very Professional..AWESOME WORK highly recommend

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Patti Meyer
August 26, 2024

top notch attention to detail, very professional and knowledgable, super responsive and easy to schedule

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Susan Thomas
August 23, 2024
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Madelin Shelton
August 16, 2024

Great cleaning job and even made me aware of some mouse droppings that they cleaned up and then disinfected within my couch. They even brought to my attention what appears to be a burn mark on one of the cushions that they tried to get out but just couldn't. No fault of their own of course. I got a large area rug and a standard sofa done and I would recommend them to anyone.

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Jaclyn Condo
July 31, 2024

Kevin and Jake were professional, on time, efficient and knowledgeable. My carpets look great and I will definitely be calling them again next time.

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Amanda Brown
July 20, 2024
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Eddie Vinson
July 19, 2024
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Leslie Dickinson
June 29, 2024

Very pleased with their work. My carpets look amazing! Professional, thorough, and prompt. Better yet, they squeezed me in quickly in a day because I had unexpected company coming in. Highly recommend!

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danny dunn sr
June 26, 2024

Very professional.

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Betty Harris
June 26, 2024

Mr. Ivers refinished my well worn living room and hallway about 2 weeks ago and the outcome is fantastic. The floors look almost new. He was reasonably priced. I will hire him again when I need my other rooms done. June 25, 20024

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Sara Pickering
April 3, 2024

Wonderful service! Kevin was very knowledgeable and he took the time to talk us through options for today’s cleaning as well as great tips on how to treat the carpet moving forward to help maintain this clean, fresh look. We are very pleased with the outcome of today’s service and will book again.

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scott watts
March 5, 2024

Professional & After treatment of the mattress they recommended I get a lint remover to use on the mattress Overall i would recommend This company to people

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Tonya Jenkins
March 1, 2024

Bluegrass Company is far and above a 5 star rating. I can’t say enough about this company and their employees. Once you use Bluegrass Company you will never use anyone else!

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Taylor Wood
January 9, 2024

Kevin is great. Best contractor I’ve worked with.

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Shelley Theise
January 9, 2024

Bluegrass Company is A #1 +++ in our opinion and neither my husband nor I are relatives, or personal friends. This is the second time that we have had them - this time, because we reupholstered furniture and wanted it protected the right way! In addition to protecting the new upholstery, Kevin shared with us the specifics of how to handle any spills that may occur, AND they are now doing the same excellent job on hardwood floors. Kevin told us which products we should NOT use on our wood floors along with the 'why', and agreed that our floors are not in need (yet) of any attention beyond the usual. Sorry to be so wordy but I never get anything out of 'one word' ratings- I always want the reasoning behind the rating- and now you have it!

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James Stults
December 18, 2023

This was truly an amazing experience. They were very polite, kind, and informative. They did an amazing job cleaning our carpet.

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Richard Simpson
December 15, 2023

Kevin and his team did a great job. On time, professional and super quality.

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Sandy
December 10, 2023

They did a GREAT job on our carpets! Will call again if needed.

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Jmh4wheelin
November 16, 2023

Did a great job and was a pleasant experience. Would recommend to anyone looking to get carpet cleaning done.

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Shannon Rudd
October 31, 2023

Bluegrass Company Company. Bluegrass Company Company does an excellent job on carpet and upholstery cleaning. They provide great customer service, are budget friendly, and you can always expect your carpet/upholstery to look brand new!!

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spanky598
October 30, 2023

Could not recommend more. Fabulous communication and customer service. Carpets are immaculate.

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T Hoots
October 22, 2023

Kevin and crew cleaned my incredibly dirty carpet. Working with him was amazing and my carpet has never looked better !

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Kelly Smith
September 28, 2023

Outstanding

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Velocity Auto Source
September 18, 2023

We highly recommend Kevin and crew at Bluegrass Company. Thank you for providing a great service.

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Mark Thomas
September 7, 2023

They showed up and immediately got to work. We were on a short timeline due to our store opening time. I was absolutely shocked at how well the carpets turned out! They look brand new! Excellent job and will absolutely use them again.

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Rebecca M
August 18, 2023

Kevin and Jathan did a move in carpet cleaning for us and went above and beyond to ensure our home was move in ready. The previous owners had five children and a dog and as a result the carpets needed cleaned and freshened up. They look and smell like new now! We could not be more pleased. A great value for a great service. We are repeat customers (have done 2 mattresses and a couch in the past) and will continue to use Bluegrass Company for all our cleaning needs. Thanks!

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Mr Martian
August 18, 2023

Great service!! My carpet looks wonderful!

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daniel tuyisenge
August 3, 2023

I requested a service to wash/shampoo my carpet. Kevin and his crew are very professional. They vacuum and washed my carpet and I am satisfied with their service.

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Lindsey Jasinski
August 3, 2023

Kevin and team did a fabulous job. They were responsive, answered questions, and efficiently completed the service. It was easy to schedule and they did a fantastic job! Our carpet looks brand new! Will definitely be using again.

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Richard Evans
August 2, 2023

We used Bluegrass for sealing the tile in our new construction home and they were great. Very friendly, quick, and explained things throughout the process. Pleased with their service and highly recommend!

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Brad Robertson
July 31, 2023

Very knowledgeable and happy to share it. More informative than any carpet cleaner I’ve worked with (preposition). The quality of clean was also superior. No I’m not a paid reviewer. They really are top of sector. ✌🏼

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Anthony Simpson
July 16, 2023

I wanted to personally thank Kevin and his team for their professional service provided to me. They went above and beyond to ensure that the highest quality of service was provided. They exceeded my expectations in getting the service done quickly and efficiently. I hold them in the highest regard and highly recommend them. Thank you and your team again for all that you do.

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Dave Rodeberg
July 7, 2023
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Vickie Walker
July 7, 2023

Very professional service they did a great job! My carpet looks brand new!

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Laurie Jordan
July 6, 2023

We have the original carpet in our home. Needless to say it’s been through a lot! We’ve raised children, had dogs and cats! I was absolutely amazed at how all of the stains came out! I literally watched them disappear as they were cleaning! Their technique is a bit different from other companies we’ve used previously, which they charged more too. The price is very reasonable and I will definitely be recommending Kevin and his team to everyone!!

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Donna Engle
June 29, 2023

They were the third different company we have used to clean our cream colored carpets and they have definitely been the best!

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Thomas Seigler
June 22, 2023
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Whitney Sparks
June 8, 2023

Kevin did a great job cleaning our sofa, dining chairs, and area rugs. Our dining chairs look so much better! Will definitely use this company again!

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christina ashley
June 8, 2023

The 2 gentlemen that did the cleaning were very thorough and efficient. The price was reasonable. I'm very pleased with the end result and will definitely use their services again.

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Bluegrass Company Company was very responsive and punctual with their services. They are very accommodating to their clients schedules. Bluegrass Company Company came to my house on a weekend to provide their free estimate. They explained the process of their carpet cleaning and how best to accommodate when the cleaning was done (turning down the temperature of the home, vacuuming the carpet the next day). Texts were sent out when Bluegrass Company Company was on their way for the service. My husband and I really felt the difference in our carpets! They were very soft and fluffy after the cleaning was completed.

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Lloyd Maury
May 2, 2023

Kevin did a tile and grout cleaning/ceiling on master shower. The process was quick and it looked great! I will use him again.

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Mikael Skapura
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April 11, 2023

Best company I ever worked for. Owner is super cool, genuine and helps his employees out as much as possible. I would give them 10 stars if could