See what local residents in and around Lexington KY are saying about our professional cleaning services.
Cleaning Service Reviews for Bluegrass Cleaning Company
Please note, these are not all the reviews of our company. We actually have so many reviews that if we were to list them all it would actually slow down this website to an unacceptable speed. Here are 160 of the most recent reviews of Bluegrass Cleaning Company from three different networks. Google, Yelp, and Facebook.
Ashley and Zhael are both amazing and answered the questions I had concerning the carpet. Very friendly and professional. This is the only company I will ever use. Thank you Bluegrass Cleaning
Both times I used their service they arrived early, were very kind & professional, and double check the material to see what the best treatment will be. I will always go to them for any carpet cleaning services! The carpet treatment working really well to remove cat urine odor last year and the cat did not gravitate toward the room for the year after. I am hopeful the upholstery steaming will work well too.
They did an amazing job with the carpets including the pet stains and odor removal. They helped me with moving the furniture around and made things simple. Will be using this business, highly recommend.
This group knows what they are doing!! Called to have pet odor removed. Wasn’t that hopeful considering I had another group clean it with no change. They arrived on time and cleaned the carpets in a timely manner. But the best part…the odor is gone!!! Highly recommend!! Kevin is knowledgeable, honest and professional.
Fast, polite, professional, flexible, all around great! We had just one room that needed a quick clean, they updated us about being able to come early and worked with our schedule, then did the job quickly, cleanly, and we are absolutely happy with the results. They're great!
from the phone call I made to the phone call the day of the service and the work done in person by the technicians....everything was top notch. And they got the stains out of our carpet
Bluegrass Cleaning Company is top notch! They provided professional, courteous service and great results. I’m so glad I chose them. Zhael and Cordale worked so hard to get pet stains and odor out of my favorite rug and they saved it! They also cleaned my banquette seating area and my carpets — they look like new. I will use them every time!
Kevin and his crew always do an awesome job! My little dog, Eva, made friends with Kevin. He even took time to play with her, the last two times he was here. They do a remarkable job. Kind, friendly, and professional. I highly recommend Bluegrass Cleaning Company!!
Kevin and his team were more than knowledgeable and professional. They were also really fast! They cleaned my carpet thoroughly and effectively removed stains and odors that I thought I was going to have to replace carpet to accomplish. Thank you!
We have a very large house, and Kevin gave us deals to help with the price. They were super great to work with, and they did a great job. My carpets look great, and you can tell they took their time to do the job well. We may have paid a few extra bucks to use this company over others, but the quality of service was WELL worth it.
These guys were amazing!!! They were incredibly helpful with aftercare tips and how to make the first 24 hours after cleaning work to my advantage-the owner showed up while the team was working and he too had several different helpful suggestions answering numerous questions I had about the tile and wood floors that also are in the house-they were able to help me develops a plan to encompass each surface and restore the floors - while they were there they cleaned and absolutely brought back to life what I thought was a hopeless runner going up the stairs-well done all around
Zhael and Ashley did a great job on my carpet! They were on time, answered all my questions and were friendly and professional. I’ll definitely use this company again!
Kevin snd his team did a great job! We have had them annually and whenever we have an issue. Kevin is so very knowledgeable and helpful. I would give them 5 stars and recommend them to everyone!! Marilyn Love
Wonderful service all around. The cleaning crew was professional and efficient, and did a thorough job on all the carpeted areas we needed. Our stairs looked like new.
Kevin and his technician did a superb job. I called on Friday and they were able to come on Monday. They were on time and were very knowledgeable. I highly...
I was impressed by and grateful to the team that came to my mom’s home. The girls were honest and explained thoughtfully about the deep pet stains that had occurred across a couple of years. They did amazingly, quick and efficient work. We had a nice conversation and I enjoyed meeting both.
Wonderful ! They cleaned 3 floors of carpet effectively and and removed all of the set in pet stains! Great service! Great job. Reasonable price. I recommend to everyone!
Kevin and Ashley were great. Very meticulous about their work. Professional and punctual. Their price was very reasonable, and I will be using them for all my properties.
Bluegrass Cleaning Co. was efficient, timely, and did a thorough job cleaning our carpets and hardwood areas at the Center. I would highly recommend them.
This is a local specialty business with the capacity to do so much more than simply cleaning carpets and furniture. Their ability to identify the fabric, the cause of the stain(s), and the treatment options was unparalleled. For us, suede was the fabric on our upholstery (which NO other company would even consider cleaning), and they did the least invasive treatment first that worked. They also gave us the option to progress to the next level of treatment if we were not satisfied- but it worked out great. Kind, prompt, passionate, and most importantly proud of their work, that really stand behind their businesses. Highly recommended.
I have used Kevin and his staff for both carpet and upholstery cleaning services. They are efficient, budget friendly, and do an excellent job. My sectional and chair look brand new and I couldn’t be happier! I will always use Bluegrass Carpet Cleaning Services!!
Kevin and Ashley did an amazing and thorough job cleaning my carpet that was covered with stains from my kids. They were incredibly professional and the communication was excellent. My carpet looks great and they even left me with a free carpet cleaning solution to use for future issues. I highly recommend using this family owned business.
Professional, friendly service! Kevin gave an honest appraisal as to what I could expect. Great job on my ivory sofa...it looks so much brighter! Highly recommend and will use again, as needed.
Can't believe I found this group on a Thursday and they showed up on a Friday afternoon, on time, and got the carpets looking perfect! Very knowledgeable...
Prompt and very efficient. Took extra care on a couple of areas that neede special attention. This is not my first time using this company and won’t be my last.
We received excellent carpet cleaning service and grout cleaning from Bluegrass Cleaning Service. The technician, William, was professional and efficient.
I had a lot of stains on my carpets!!!! We rent the house so there were previous stains that came up after we moved in. Thanks to the professionals that came and did their job its super clean. I have quite a big carpeted areas in my house and after calculation it was way overly budget but thanks to the manager we made it work and I was able to pick out certain square footage in a room to save more because hald of the room did not need cleaning. Thank you very much.
Great company and an owner who understands customer service. Was helpful and attentive to my expectations and under budget for what I had experienced with other companies in the past. Kevin is great.
Zheal and Ashley cleaned our carpet, stairs, 2 chairs, and an ottoman. It's the day after the cleaning and I'm more happy today than yesterday. Everything...
Bluegrass Cleaning Company went above and beyond to make sure our carpet was spotless. I’m very happy with the results. They are extremely professional, don’t hesitate to give them a call.
They sent me several messages and calls leading up to their arrival. They were very friendly, efficient and moreover knew what they were doing with excellent results! Even a ‘Thank You’ text the next day!
Easy to work with & professional. We were still unpacking and moving furniture in when they arrived & they just worked around the chaos with no problem. Also great with my 4 year old nephew who was running around & asking all kinds of questions. Will definitely use again the next time.
Great experience with Bluegrass Cleaning Company. On time, thorough, nice people. Removed some pesky animal stains and odors a national company could not get out with multiple visits. Would definitely recommend calling them for carpet cleaning!
(This job was for our daughter and son-in-law, Jennifer and Eric McClanahan). Kevin and his team at Bluegrass Cleaning were amazing and professional from the moment we contacted them for an estimate to the completion of the job just a few days later. They confirmed all of the details in a timely manner and the carpets, well, all I can say is I can’t believe how they removed some really bad stains! The end result was carpeting that is several years old looking as good as new!
Kevin is the most knowledgeable cleaning service I have ever worked with. He gave me excellent advice on how to focus my budget to only the necessary areas and was also generous in sharing knowledge on how I can continue to extend the life of my carpets myself.
This company was very responsive when I reached out to them to get a quote. I was able to get an appointment quickly. They texted me when they were on the way and they did show up in the time slot that they gave me when I scheduled my appointment. The two technicians were very professional and very polite. They asked questions, and got straight to work and didn't stop until they finished. I was very impressed. I will recommend them to family and friends.
Kevin and Maya did an outstanding job cleaning carpets, area rugs and upholstery for us. Although my couch is 17 years old, Kevin made it look fresh and clean. He does great work and I highly recommend him.
We had three floors of carpeting cleaned and they did an outstanding job. The carpet looks brand new again. I was most impressed with their attention to...
After my dog had an accident on our area rug, I called Bluegrass Cleaning Company. I left a voicemail but received a call back in less than 5 minutes. He asked me about the dimensions and material of my rug, then told me it would not be worth it to bring it in because the cleaning needed would be too intensive and not economical for the age/condition of the rug. However, he did walk me through an at home cleaning procedure that should work and said if I have any issues to call and he can walk me through it again. This company is professional, responds quickly, and is eager to help. I appreciated their honesty and help. I did not use this company this time but definitely will if needed in the future!
Family business and was very prompt and professional and did an excellent job cleaning stains in my mattress. I didn't feel embarrassed about the stains as Kevin made it seem so normal.
Kevin went above and beyond to help me clean an antique rug I bought online. It was very dirty, had significant moth damage and needed the ends repaired. Kevin cleaned the rug to perfection, and kept me up-to-date by sending progress pictures. He then took the rug to Dana Kelly, a local repair professional. Dana not only fixed the ends, but felt it necessary for the rug to be cleaned further so they sent it to someone in Memphis, who conducted an extensive deep clean. Kevin topped-off the experience by offering I only pay for the repairs and not his own cleaning, seeing as though it was cleaned further by someone else. The rug now is soft, vibrant and has been brought back to life. I will only trust Kevin to clean my rugs in the future!
We bought a big, nice couch on market place for my daughters first apartment and wanted it professionally cleaned and sanitized. Bluegrass was the first...
Great service. Arrived promptly, just as communicated. Worked very hard and refreshing their work area sparkling clean. My white living room furniture is super clean. Great company, nice people.
They did an amazing job and were sooooooooooo helpful. They came on time, gave exactly what was expected plus more, and got my house together right before my son's birthday party. Talking about LIFE SAVERS, they did a simply outstanding job and will definitely be using them in the future!!!!!!!!!!
Just had our third carpet cleaning from Bluegrass Cleaning Company and for the third time I have to give them a five-star review. I appreciated the texted reminders and how efficiently they worked once they were in the house. Their cleaning products never leave the house with any strong odors and they make sure you don't have any questions before they leave the house. I highly recommend this excellent company.
Kevin and his wife did an excellent job in my home. They were thorough and worked efficiently. Almost my entire home was completed in less than 3 hours. The carpets look great afterward! I would definitely recommend their services. I will be calling them again!
This is the second time I've used this service to clean area rugs and upholstered furniture. They do a spectacular job, are timely, and courteous. Would I...
Kevin and Maya did a great job on our carpets. They were efficient and the results were great. The carpets look clean and they smell very nice too! I give them 5 stars.
I love working with Bluegrass Cleaning Company! This local business cares deeply about our community, and providing the best services using pet and family-safe, environmentally friendly products. When the priorities of a company are to first and foremost ensure that the employees and customers are completely satisfied with their practices, it follows that the entire process is going to be a 5-star experience.
This was the second time I have requested service from Bluegrass Cleaning. Kevin is professional and is not pushy with add on services, but simply explains them and allows you to choose. We did add Scotch Guard and he told us exactly how to get a spill off the furniture if it happens. Furniture looks like new. Would completely recommend Bluegrass Cleaning.
Kevin and Maya did an excellent job and I highly recommend them. They kept me updated on when they would be arriving, did a very good job cleaning my upholstered furniture and area rugs, and Maya made my carpet stairs look like new!!
Kevin, did a fantastic job! He successfully removed alcohol, projectile vomit and ashes from the light tan colored carpet in one of our short-term rentals. I'm so happy. In addition, it product he used is quick drying. Life saver for us.
Great job and really made sure it was done right! Took care of my parents basement that our family dog had #1 all over, looked so amazing afterwards like...
Kevin & Maya did a fantastic job giving new life to 14 dingy dining chairs, 2 sofas, and 2 rugs!! Their prices are very reasonable as well. They brought a bunch of equipment, related chemicals, and worked fast! I am very pleased with the results, and will reach out to them again when I need work done. Very nice folks; you should definitely give them a try.
Bluegrass Cleaning was at my home when they stated they would be; they were honest about the outcome; and they were extremely nice. Will definitely use again!
Kevin did a great job cleaning my couch and love seat. Bluegrass Cleaning Company is who I call when I need my floors, carpets or furniture cleaned. They have always done a great job.
William was very professional, informative, and helpful. We wound up needing a different cleaning technique since our carpets were in such bad condition. He helped us find the right people to do the job. 5 stars for ethics and integrity.
Bluegrass Cleaning Company is an excellent choice for making your carpets fresh and clean! We scheduled them to come on a Saturday so the carpets in our home could be cleaned before we moved in. William showed up on time for the walkthrough, provided an estimate, and started cleaning within half hour. At first, I was nervous that he was there by himself but since we didn't have any furniture to move, William was still able to get the job done as scheduled. Our carpets look great! We will definitely call on Bluegrass Cleaning Company and William for our future carpet cleaning needs!
Completely satisfied with the job done by Bluegrass Cleaning. I couldn't believe how great the stairs looked. My wife indicated that they almost looked new. The carpet looked great and dried quickly. I'll definitely be a repeat customer and highly recommend Bluegrass Cleaning. Quality work at an affordable price.
We are a professional cleaning company founded in 2014 and we provide leading commercial and residential cleaning solutions to the Central Kentucky area.
