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Carpet Cleaner Reviews Lexington KY


See what local residents are saying about our 5-star professional cleaning services.

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AG Woodard
5.0
April 1, 2023

Excellent service. They cleaned and sanitized the carpet downstairs where the pets hang out and did a excellent job!! They also cleaned a section ceramic tile that turned out great. I highly recommend Bluegrass Cleaning!

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Betty Enderle
5.0
March 15, 2023

Kevin was very professional. He took the time to make sure my carpets were cleaned to my satisfaction. They turned out looking like brand new carpets!!

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Jay Nelson
5.0
January 25, 2023

I’ve used this company several times. Kevin and his team always do a great job!

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Lisa Stevens
5.0
January 23, 2023

we had out couches cleaned as we had a renter with a dog and lots of dog hair. the couches look brand new! thank you will use again! They were professional and timely!

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Hattie Winkle
5.0
December 31, 2022

Kevin and Ashley were very professional. They took the time needed, our job wasn’t rushed. They were very informative and talked us through preventative measures. Our carpets looked brand new by the time they were finished!

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Mary Ann Zeigenfuse
5.0
December 16, 2022

We live in Versailles and had all the carpets and furniture cleaned. We were anxious to have a routine cleaning since we own pets. Everyone was really friendly and followed up well and were on time and did a great job. Thank you.

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Fatima Kamara
5.0
December 16, 2022

Everything look good after cleaning

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Tina Thomas
5.0
December 14, 2022

I have used Bluegrass Carpet cleaners several times. Had carpets and tile cleaned. Do an amazing job, on time, and affordable. Recommend very highly.

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amra robinson
5.0
December 14, 2022

Had the best experience getting my rugs and carpets cleaned.

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John Boyer
5.0
December 4, 2022

Professional staff and great work.

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Madison Matlock
5.0
December 2, 2022

Bluegrass cleaning company came and cleaned our carpets and sectional prior to our open house in the Tuscany subdivision & everything looked brand new! Highly recommend!

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Rachel Cole
5.0
November 26, 2022

Ashley and team were very professional and prompt when they cleaned our 16 year old basement carpet. I feel better knowing that our carpet is cleaner for our grandbabies to crawl around on it! Thanks for great service!

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Melanie Macdonald
5.0
November 21, 2022

The team is great. Super job on our broadloom, professional, personable, fast and very reasonably priced. Our regular carpet cleaners from this point on. Thank you!

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Joy Fisher
5.0
November 18, 2022

Heavy traffic stains removed after summer construction. Very professional staff. Did just the areas we wanted done and gave us a discount for being a repeat customer.

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Ronnie Stephens
4.0
November 12, 2022

They were very professional and efficient

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Georgetown Kung Fu
5.0
November 11, 2022

This is an awesome small local business that understands customer service. Use them for your cleaning we highly recommend them.

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Chris Van Meter
5.0
November 8, 2022

Worked quickly and efficiently and got the job done.

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Jennifer Brown
5.0
November 4, 2022

Hired to clean an area in a closet in my Hamburg area home, that was soiled by a construction crew during installation. They did an excellent job and the carpet looks like new again.

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Emily Walters
5.0
November 3, 2022

They were punctual, respectful, and efficient! My carpet looks so much better. Ashley was incredibly nice and knowledgeable and gave me quotes on some other things I've been thinking of cleaning. I would definitely recommend bluegrass cleaning!

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Eric Hauser
5.0
November 2, 2022

I used them to clean a sectional as well as an area rug. They were quick. On time. And it look and smells much better! Would recommend.

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Lisa Collins
5.0
October 31, 2022

Outstanding service. Good communication, did a great job on our carpets, worked quickly and efficiently. Courteous. I will hire them again to come to my house in Twin Oaks near Southland.

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Debbie Miller
5.0
October 26, 2022

Wow!! I was truly amazed at the way the carpets came out! I had never seen this type of cleaning before and was a little skeptical but Ashley was super knowledgeable about the process and put my mind to ease. The stains literally disappeared while I watched. We did exactly as she said and allowed to dry before vacuuming. The dirt came right out! No watering down the stains into the carpet! Will definitely be using again!

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April Yeary
5.0
October 21, 2022

Love Ashley and her Team. They are always helpful and professional.

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Hayley Murphy
5.0
October 21, 2022

Second time using Bluegrass Cleaning Company for my house in Coldstream Station and I highly recommend! Always on time, polite, and do a great job. Plus you can schedule online and price is very upfront!

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Elizabeth Leslie Greer
5.0
October 20, 2022

They did a great job. Highly recommend.

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Paige Patterson
5.0
October 20, 2022

They were really good and fast! Our carpet looks brand new! 10/10 recommend

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Belinda Pfister
5.0
October 17, 2022

Great service from the initial phone call to the finished job. We recently moved to Lexington and engaged Bluegrass Company for area rugs cleaning based on previous reviews. The service was professional, courteous, timely and respectful to the home they were visiting. The technicians, Ashley and Mikael, were delightful and very knowledgeable.

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Gina Oney
5.0
October 14, 2022

Great work & very professional.

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N. F.
5.0
October 11, 2022

Had a few rooms cleaned over the weekend. Ashley and Mikael were very professional, thoroughly explained all our options, were respectful of our home, and did an amazing job cleaning our floors. Would highly recommend Bluegrass Cleaning Company if you want great and speedy service!

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Charles Williams
5.0
October 7, 2022

They cleaned our home in Charleston Gardens. They were very responsive, arrived early, and were very sufficient. Would definitely recommend.

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Mitzi Vernon
5.0
October 4, 2022

Excellent service; efficient and professional. Knowledgeable. Good-natured!

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Erin Thornell
5.0
October 1, 2022

Ashley and Mikael were phenomenal. They were so pleasant to work with, did an outstanding job, and were professional at all times. Our carpets take a lot from our dogs and they are very difficult to keep clean, but now that Bluegrass Cleaning Company has provided services, our home has never been cleaner!

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Larry Bell
5.0
September 29, 2022

We were very pleased with the professional and diligent staff members that responded to our request for service in our Lakewood area home. Zhael and Mikael were both efficient and thorough in cleaning our area rugs and upholstery. Based on the results of our experience, we wouldn’t hesitate to call on Bluegrass Cleaning Company again!

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Whitney McAlpin
5.0
September 27, 2022

Kevin and his crew were great! They communicated well, did great work, and came back to make sure the work was satisfactory to us. I really appreciated how he made sure we were happy with the results.

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Kristal Royal
5.0
September 26, 2022

Very nice, prompt! Carpets are now cleaned.

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Paloma Pinillos
5.0
September 24, 2022

Bluegrass has an excellent service! They were professional, arrived on time and did the job perfectly! I would 100% recommend them!

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Kiyon Moss
5.0
September 19, 2022

Bluegrass Cleaning was excellent! They were professional and were able to remove some very tough stains in my home near Boston Rd! My stairs and hallway look great too!! I will definitely use them again!

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Karina2205
5.0
September 12, 2022

Between my elderly parents and their elderly dog, their floors were a big mess - carpets were stained big time with spills and urine. The folks came in and worked very hard to get them looking good again. All of us were very impressed. Customer Service is excellent!

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David Jenkins
5.0
September 8, 2022

Removed water after a leak Came on a holiday with short notice I would certainly use Bluegrass Cleaning again for my home in Magnolia Run Townehome CommunityDavid Young

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Annette Crowe
5.0
September 6, 2022

Awesome removed all the restaurant grease from the carpet from it being in my shoes after work.definitely I recommend them .kevin and ashley were so nice.i definitely will use them again

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Sage Clancy
5.0
August 29, 2022

Great job on removing stains. Very quick, courteous and professional.

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Chris Good
5.0
August 29, 2022

They came to us in the UK area and got the stains out of our carpets

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Jordan Matthews
5.0
August 28, 2022

Ashley and her team did an amazing job on our couch in Summerfield. Looks brand new. She was a delight to work with !

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Jenn Culb
5.0
August 20, 2022

Pleasure doing business with us company. Have used them several times over the years, always very professional and very responsive

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Leeinlex
4.0
August 19, 2022

Very good service and pleasant employees. On time, and quick. The cushions they cleaned look a lot better.

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Rich Ehrlich
5.0
August 16, 2022

Canterville area. super service and friendly

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Michelle Allen
5.0
August 12, 2022

Was initially told job would take longer than it did. Girls were fast and did a great job.

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Sara Silver
4.0
August 12, 2022

The rug looks brand new and feels so soft. I can still smell the dog urine when the sun has warmed it for a period of time but it is much less noticeable. It took much longer to clean than I was told originally. The rug does look much better and the smell doesn’t slap you in the face when you walk in the door anymore so it’s good enough.

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Olivia Tussey
5.0
August 6, 2022

Excellent service, as always!!

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Susan Courtemanche
5.0
August 5, 2022

We had our stair treads and kids playroom carpets cleaned.the service in our Taborlake neighborhood in Lexington was prompt and professional.

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Ben Eubank
5.0
August 2, 2022

Was very impressed with Bluegrass Cleaning Company. Kevin and his crew were extremely helpful in getting our carpets cleaned in our new home. Very knowledgeable and professional of all the products. Our carpets ended up looking great, excellent service at a great price. Would definitely recommend Kevin and his Bluegrass Cleaning crew to others!

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Morgan Chambers
5.0
August 1, 2022

Kevin and his team are amazing! They came to our office and were very punctual, knowledgeable, kind, and did a fantastic job. Our office has never looked better!

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lisa cruz
5.0
July 30, 2022

Excellent service and techs were so friendly!

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Sherry Bacon
5.0
July 26, 2022

We are always pleased with the results for Goodwin Square! Thanks Kevin, Ashley & Zhael!

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Bette Robinson
5.0
July 23, 2022

I had a delivery tech from another company track some unknown black stuff all over my off white carpet. Kevin at Bluegrass Cleaning was wonderful to work with! My carpets look and smell great! And the carpet is soft, not hard and rough like some other cleaning systems.

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Molly
5.0
July 20, 2022

Had my apartment’s carpet cleaned to move out and they were finished within 30 minutes. I really appreciate how quick and responsive they were and we will use them again.

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Caroline Ezell
5.0
July 12, 2022

Easy booking experience. Ashley and Zaehl were on time, efficient, and friendly cleaning techs! Would recommend again!

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Cami Ivers
5.0
June 28, 2022

Ashley and Zhael are both amazing and answered the questions I had concerning the carpet. Very friendly and professional. This is the only company I will ever use. Thank you Bluegrass Cleaning

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Anthropalooza
5.0
June 16, 2022

Wonderful people, and the highest quality service. This should be your go-to company for carpet cleaning. Thank you!

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michael marriott
5.0
June 5, 2022

Great communication!

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Katie McKenna
5.0
May 26, 2022

Very responsive. Did a great job cleaning. Accommodating and personalized the job to exactly what I needed!! Will use again!

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Barry Gorham
5.0
May 24, 2022

Very satisfied. Will use again.

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Adrienne Lavelle
5.0
April 30, 2022

Both times I used their service they arrived early, were very kind & professional, and double check the material to see what the best treatment will be. I will always go to them for any carpet cleaning services! The carpet treatment working really well to remove cat urine odor last year and the cat did not gravitate toward the room for the year after. I am hopeful the upholstery steaming will work well too.

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Ron Mawby
5.0
April 22, 2022

Clear communications and advice. Good job. Highly recommended. Will use them again.

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Hector Sanchez
5.0
April 20, 2022

They did an amazing job with the carpets including the pet stains and odor removal. They helped me with moving the furniture around and made things simple. Will be using this business, highly recommend.

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Mary Durham
5.0
January 11, 2022

This group knows what they are doing!! Called to have pet odor removed. Wasn’t that hopeful considering I had another group clean it with no change. They arrived on time and cleaned the carpets in a timely manner. But the best part…the odor is gone!!! Highly recommend!! Kevin is knowledgeable, honest and professional.

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Mira Fisher
5.0
November 30, 2021

Fast, polite, professional, flexible, all around great! We had just one room that needed a quick clean, they updated us about being able to come early and worked with our schedule, then did the job quickly, cleanly, and we are absolutely happy with the results. They're great!

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Kathy Hargis
5.0
November 17, 2021

The people were prompt, friendly and did a great job.

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Patti Meyer
5.0
November 11, 2021

from the phone call I made to the phone call the day of the service and the work done in person by the technicians....everything was top notch. And they got the stains out of our carpet

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Josa Harl
5.0
November 6, 2021

Bluegrass Cleaning Company is top notch! They provided professional, courteous service and great results. I’m so glad I chose them. Zhael and Cordale worked so hard to get pet stains and odor out of my favorite rug and they saved it! They also cleaned my banquette seating area and my carpets — they look like new. I will use them every time!

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Ann Cannon
5.0
November 3, 2021

Kevin and his crew always do an awesome job! My little dog, Eva, made friends with Kevin. He even took time to play with her, the last two times he was here. They do a remarkable job. Kind, friendly, and professional. I highly recommend Bluegrass Cleaning Company!!

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Haylee Smoot
5.0
October 13, 2021

Kevin and his team were more than knowledgeable and professional. They were also really fast! They cleaned my carpet thoroughly and effectively removed stains and odors that I thought I was going to have to replace carpet to accomplish. Thank you!

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Maris Selski-green
5.0
October 12, 2021

We have a very large house, and Kevin gave us deals to help with the price. They were super great to work with, and they did a great job. My carpets look great, and you can tell they took their time to do the job well. We may have paid a few extra bucks to use this company over others, but the quality of service was WELL worth it.

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Martha Gilley
5.0
October 7, 2021

These guys were amazing!!! They were incredibly helpful with aftercare tips and how to make the first 24 hours after cleaning work to my advantage-the owner showed up while the team was working and he too had several different helpful suggestions answering numerous questions I had about the tile and wood floors that also are in the house-they were able to help me develops a plan to encompass each surface and restore the floors - while they were there they cleaned and absolutely brought back to life what I thought was a hopeless runner going up the stairs-well done all around

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Barbara Martin
5.0
September 18, 2021

Zhael and Ashley did a great job on my carpet! They were on time, answered all my questions and were friendly and professional. I’ll definitely use this company again!

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David Love
5.0
September 2, 2021

Kevin snd his team did a great job! We have had them annually and whenever we have an issue. Kevin is so very knowledgeable and helpful. I would give them 5 stars and recommend them to everyone!! Marilyn Love

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Therese Morris
5.0
August 21, 2021

Thorough and prompt!

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Raymond Johnson
5.0
August 11, 2021

Wonderful service all around. The cleaning crew was professional and efficient, and did a thorough job on all the carpeted areas we needed. Our stairs looked like new.

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Joanie Barrowman
5.0
July 31, 2021

The service technicians did a very professional job. I am very pleased. I will definitely use their services again.

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Bonnie Kramer
5.0
July 24, 2021

Very friendly and explained the process in detail. We are very pleased and I have given their information to others.

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Jessica Kennedy
5.0
July 22, 2021

Good communication. Carpets looked great and were soft after vacuuming. However, I did notice they did not move any furniture to clean under.

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Polly Marquette
5.0
July 1, 2021

I was impressed by and grateful to the team that came to my mom’s home. The girls were honest and explained thoughtfully about the deep pet stains that had occurred across a couple of years. They did amazingly, quick and efficient work. We had a nice conversation and I enjoyed meeting both.

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Marcia Harp
5.0
June 27, 2021

I have used Bluegrass Cleaning for quite a few years (I’m in the Hill n Dale area), and I’ve never been disappointed. The low water extraction method that they use is superior to the steam method, in my opinion. Today Ashley and Mikael were here. They were both very personable and did a great job!

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James
5.0
June 22, 2021

Kevin and Ashley were great. Very meticulous about their work. Professional and punctual. Their price was very reasonable, and I will be using them for all my properties.

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carla c
5.0
June 15, 2021

Excellent service - our area rug looks amazing!

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mjfayhollis
5.0
June 15, 2021

Bluegrass Cleaning Co. was efficient, timely, and did a thorough job cleaning our carpets and hardwood areas at the Center. I would highly recommend them.

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Roy B
5.0
June 8, 2021

This is a local specialty business with the capacity to do so much more than simply cleaning carpets and furniture. Their ability to identify the fabric, the cause of the stain(s), and the treatment options was unparalleled. For us, suede was the fabric on our upholstery (which NO other company would even consider cleaning), and they did the least invasive treatment first that worked. They also gave us the option to progress to the next level of treatment if we were not satisfied- but it worked out great. Kind, prompt, passionate, and most importantly proud of their work, that really stand behind their businesses. Highly recommended.

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Nicole Cropper
5.0
May 29, 2021

I have used Kevin and his staff for both carpet and upholstery cleaning services. They are efficient, budget friendly, and do an excellent job. My sectional and chair look brand new and I couldn’t be happier! I will always use Bluegrass Carpet Cleaning Services!!

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Abby Piper
5.0
May 16, 2021

Kevin and Ashley did an amazing and thorough job cleaning my carpet that was covered with stains from my kids. They were incredibly professional and the communication was excellent. My carpet looks great and they even left me with a free carpet cleaning solution to use for future issues. I highly recommend using this family owned business.

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Jessica Shelby
5.0
May 14, 2021

Very satisfied! Great customer service! My carpets looks and smell so clean now.

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Bob Yarem
5.0
March 6, 2021

Once again Bluegrass came through with excellent service and outstanding results! We’ll have them on our go-to list for the future!!!

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Bob Y.
5.0
March 6, 2021

Can't believe I found this group on a Thursday and they showed up on a Friday afternoon, on time, and got the carpets looking perfect! Very knowledgeable...

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Kevin Ivers
5.0
July 12, 2020

I love working with Bluegrass Cleaning Company! This local business cares deeply about our community, and providing the best services using pet and family-safe, environmentally friendly products. When the priorities of a company are to first and foremost ensure that the employees and customers are completely satisfied with their practices, it follows that the entire process is going to be a 5-star experience.

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Adam Witt
5.0
March 8, 2020

These guys were great, the final quote came out below what the original estimate was and they were in and out very quickly. Will definitely use again!

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Annie E.
5.0
December 28, 2019

Great job and really made sure it was done right! Took care of my parents basement that our family dog had #1 all over, looked so amazing afterwards like...

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Selekta P.
5.0
September 14, 2017

I had the privilege of contacting the owner Kevin for a quote on carpet cleaning services. He was very helpful and thorough with wanting to know what I...